International Customer Care Executive

Year    PB, IN, India

Job Description

INTERNATIONAL CUSTOMER SERVICE EXECUTIVE

Should be comfortable in NIGHT & ROTATIONAL SHIFTS.

!! WALK IN INTERVIEW !! WORK FROM OFFICE ONLY !!

Candidates from PUNJAB only shall apply.

About Logitrade:

Started in 2015, we have outsourced our services to asset-based logistic operations dealing with interstate transportation, storage, warehousing and freight needs in Canada & US. We offer different services including customer service, backend work, accounts.

You will be a part of a 20-member team. You are required to build and sustain a strong & reliable relationship with the clients with your proactive communication and close coordination with other teams.

Responsibilities and Duties:

• CCE will be responsible for Tracing shipments.
• Customer Service Representative will Provide constant visibility to client on their shipments.
• Customer Queries: Handle customer inquiries and resolve issues promptly to ensure customer satisfaction.
• Communicate with clients on email/phone and keep them updated on the pick ups and deliveries.
• Coordinate with dispatch for accurate delivery ETA s and keep informed on truck availability.
• Compiling shipment reports for premium clients.
• Communicating and securing approval of any accessory charges that may accrue on the shipments.
• Coordinate with shipping lines, freight forwarders, and clearing agents for smooth shipment execution.

Qualifications and Skills:

• Graduate and above with valid experience may apply.
• Fluency in English. No Mother Tongue Influence.
• Proficient with MS- Excel, Outlook.
• Should have typing speed of 20 words/minute.
• Age upto 35 years
• Should be comfortable working in Night & Rotational shift

Perk & Benefits :

1. Paid Training period.

2. Family floater Medical Health Insurance

3. Accidental Medical Health Insurance.

4. Food Allowances.

5. Flexible / Rotational Shifts.

6. Cab for Night shifts in Mohali location ( For Females )

7. 5/ 6 days week.

Job Type: Full-time

Salary: Rs. 18,000 to Rs. 30,000/- month

Speak with the employer : +91 82880 18922 / 98760 03856

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?30,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Evening shift
• Night shift
• Rotational shift
• US shift

Ability to commute/relocate:

• Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your age? (Candidates with age till 36 shall apply)
• Are you from North India? (CANDIDATE FROM PUNJAB, HIMACHAL ,CHANDIGARH ONLY SHALL APPLY)

Education:

• Diploma (Required)

Language:

• English (Required)

Work Location: In person

Speak with the employer
+91 8288018922

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Job Detail

  • Job Id
    JD3569669
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    PB, IN, India
  • Education
    Not mentioned
  • Experience
    Year