**Position:** Soft Collections Specialist**Key Responsibilities:**- Engage in soft collections activities to recover outstanding debts.- Communicate effectively with customers to negotiate payment plans and resolve outstanding balances.- Utilize various communication channels including phone calls, emails, and letters to reach out to debtors.- Maintain accurate records of all interactions and transactions.- Collaborate with internal teams to resolve complex customer queries and escalations.**Requirements:**- Graduates or HSC freshers and above are encouraged to apply.- SSC qualification with at least 1 year of BPO voice experience.- Strong communication skills with a customer-centric approach.- Ability to work in a fast-paced environment and meet targets.- Previous experience in collections or customer service is a plus.- Flexibility to work in rotational shifts as per business requirements.**Benefits:**- Competitive salary package with attractive incentives.- Comprehensive training and ongoing support to enhance your skills.- Opportunities for career advancement and growth within the organization.- A positive and inclusive work culture that values diversity and teamwork.Job Type: Full-timePay: \xe2\x82\xb933,000.00 - \xe2\x82\xb937,000.00 per monthBenefits:

• Health insurance
• Provident Fund

Schedule:

• Fixed shift
• Night shift

Supplemental pay types:

• Performance bonus
• Shift allowance
• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• total work: 1 year (Required)

Work Location: In person