International Collection Process
Year Bhayandar, Mumbai, Maharashtra, India
Job Description
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**Position:** Soft Collections Specialist **Key Responsibilities:** - Engage in soft collections activities to recover outstanding debts. - Communicate effectively with customers to negotiate payment plans and resolve outstanding balances. - Utilize various communication channels including phone calls, emails, and letters to reach out to debtors. - Maintain accurate records of all interactions and transactions. - Collaborate with internal teams to resolve complex customer queries and escalations. **Requirements:** - Graduates or HSC freshers and above are encouraged to apply. - SSC qualification with at least 1 year of BPO voice experience. - Strong communication skills with a customer-centric approach. - Ability to work in a fast-paced environment and meet targets. - Previous experience in collections or customer service is a plus. - Flexibility to work in rotational shifts as per business requirements. **Benefits:** - Competitive salary package with attractive incentives. - Comprehensive training and ongoing support to enhance your skills. - Opportunities for career advancement and growth within the organization. - A positive and inclusive work culture that values diversity and teamwork. Job Type: Full-time Pay: \xe2\x82\xb933,000.00 - \xe2\x82\xb937,000.00 per month Benefits:
- Health insurance
- Provident Fund
- Fixed shift
- Night shift
- Performance bonus
- Shift allowance
- Yearly bonus
- Higher Secondary(12th Pass) (Required)
- total work: 1 year (Required)
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Job Detail
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Job IdJD3307162
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBhayandar, Mumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear