Job Description

Dear Aspirant, Hiring for International Customer Support for Telecom Process Looking out for Candidates with Min 1 year into International Voice. [ONLY FOR FRESHER AND EXPERIENCED IN BANGALORE] [LOOKING ONLY FOR IMMEDIATE OR IMMEDIATELY JOINING CANDIDATES] 1 day interview Process Shortlisted candidates will be awarded with Loyalty Bonus Location : BANGALORE,PUNE,HYDERABAD In order to apply or attend the rounds of interview CONTACT - HR ANIRUDHA @ 9742674848 Email - [HIDDEN TEXT] Eligibility Criteria : Any Graduate or Undergraduate with Minimum one year of International BPO experience(voice or blended) Requirements and Skills Experience as a Customer Support Representative Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases Candidate should possess excellent oral and written communication skills Candidate with good customer service skills would be preferred Respond to customer queries in a timely and accurate way Identify customer needs and help customers use specific features Update our internal databases with information about technical issues and useful discussions with customers. Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Candidate should possess excellent oral and written communication skills Candidate with good customer service skills would be preferred Prior experience in Customer Service industry will be an added advantage. Should be open to work in Night shifts / Rotational Shifts. Experience as a Customer Support Specialist or similar CS role Location: BANGALORE,PUNE,HYDERABAD Process - Telecom Process/Banking/Insurance ( INTERNATIONAL PROCESS AND DOMESTIC PROCESS) the rounds of interview 1 day interview Process Shortlisted candidates will be awarded with Loyalty Bonus Location : BANGALORE,PUNE,HYDERABAD [ONLY FOR FRESHER AND EXPERIENCED IN BANGALORE] [LOOKING ONLY FOR IMMEDIATE OR IMMEDIATELY JOINING CANDIDATES CONTACT - HR ANIRUDHA @ 9742674848 Email - [HIDDEN TEXT]

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