International Bpo
Job Description
We are hiring candidates with fluent communication skills in English.
Responsibilities
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?30,000.00 per month
Schedule:
• Night shift
• Rotational shift
Language:
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3481029
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPB, IN, India
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EducationNot mentioned
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ExperienceYear