Job Description

Urgent hiring for International voice process for a reputed company

Designation - CCE

Salary - Upto 33000 CTC

Location - Jaipur

Rotational Shift, 5.5 days working

- UG/ Graduate/ Fresher or Experienced any one can apply.

- Need excellent communication skills in English

Drop cv to 7878424845

Qualifications and Skills

• Junior-level candidate with 1 to 3 years of experience in a similar role
• Excellent verbal and written communication skills in English
• Strong interpersonal skills and the ability to build rapport with customers
• Customer-oriented mindset with good problem-solving skills
• Ability to handle customer complaints with patience and empathy
• Proficiency in using computer systems and customer support tools
• Ability to work in a fast-paced and dynamic environment
• Flexibility to work in rotating shifts and weekends
• Strong attention to detail and accuracy
• Ability to work effectively in a team

• Handle customer queries and provide prompt and accurate responses
• Assist customers with product information, pricing, and order status
• Resolve customer complaints and ensure customer satisfaction
• Interact with international clients in a professional and friendly manner
• Ensure timely and effective communication with customers
• Maintain a high level of product knowledge to effectively support customers
• Provide exceptional customer service and exceed customer expectations
• Collaborate with team members to achieve team targets and objectives
• Adhere to company policies and procedures
• Handle customer data and information with confidentiality

Expertia AI Technologies