International Bpo Executive

Year    Kolkata, West Bengal, India
Webvio Technologies Private Limited
33 Current Jobs Openings
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Job Description


We are hiring for the position of Customer Care Specialist / Customer Care Executive for our company Webvio Technologies Pvt Ltd at Rajarhat, Kolkata.Working days: 24 days working days in a month , 6 week offs, 2 paid leaves, 1 birthday Leave , 15 compensatory off for a year .Shifts: US night shift , Fixed shift with Roster offIncentive : UP to 4 lacs in a month ( Average incentive 30 k to 50k in a month ) apart from salarySalary : 18k-28k ( No deduction on salary)Training : 30 days Fully paid training will be provided

  • Candidates belongs to Travel Background there is no bar for Salary
  • This is a US Inbound Ticketing Process Candidate have to take 15 to 30 inbound calls in a day only and book flight tickets and train tickets for US customers as per their requirements and resolve their quires .
  • Need Candidates with Good communication skills and minimum 2 years of experience in International BPO
Responsibilities:-1.Manage incoming phone calls2.Identify and assess customers needs to achieve satisfaction3.Provide accurate, valid and complete information by using the right methods/tools4.Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionRequirements:-1. Proven customer care experience In any International BPO or Experience as a Travel Sales Representative2. Strong phone contact handling skills and active listening3. Customer orientation and ability to adapt/respond to different types of characters.4. Excellent communication and interpersonal skillsPerks * 2 paid leaves every month
  • Rotational week offs
  • leaves on birthday
  • Double payment if working birthday
  • 15 comp offs
  • Paid training for 30 days
ApplicationEligible candidate can send their updated CV on Email- shivanikumari@webviotechnologies.com or contact on- 8687274034

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Job Detail

  • Job Id
    JD3367149
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Rs.22000 per month
  • Employment Status
    Permanent
  • Job Location
    Kolkata, West Bengal, India
  • Education
    Not mentioned
  • Experience
    Year
 
 
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