Job Description

Line of Service Internal Firm ServicesIndustry/Sector Not ApplicableSpecialism IFS - Human Capital (HC)Management Level Senior Associate & Summary A career in Resourcing and Deployment, within Internal Firm Services, will provide you with the opportunity to work in cross line of service staffing helping our network be even more agile in the ever evolving markets we work with, providing the right people on the right projects at the right time. You\xe2\x80\x99ll focus on ensuring that resources of suitable skills and calibre are available for tasks and activities as required as well as managing the education, planning, and skills enhancement associated with resources.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you\'ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm\'s code of ethics and business conduct.

:
We are seeking an experienced and result-oriented Workforce Management
professional with a strong understanding of the WFM life cycle including
demand forecasting, capacity planning, deployment and work allocation.
We are looking for dynamic professionals who can work with the business to
predict future demand projections and create capacity to assign best-fit
staffing on projects. The candidate will be responsible to assess the ongoing
demand and capacity, determine personnel requirements based on staffing
rules and regulatory compliance guidelines and collaborating on resource
management with multiple teams within our organization.As a Deployment Senior Associate, you will be responsible and accountable tomeet resource management KPIs for the assigned Business Unit, Sub-
Business Unit, Industry/Sector or territory. You will provide subject mattersupport to stakeholders, build creative staffing solutions and mitigate
over/under staffing situations. You will also be responsible to train and
mentor your team members.To ensure success as a Deployment Senior Associate, you should possess
extensive domain knowledge in resource management, demand \xe2\x80\x93 supply
planning, schedule management, capacity and headcount planning, bench
management, deployment, resource allocation and business analytics.
Prior resource management experience in Big 4s, Audit/Tax/accounting
practice and/or financial services industry will be preferred.Key Responsibilities:

• Review demand pipeline and generate capacity to enable effective staffing

on projects based on scope of work, skills, prior experience, availability,
regulatory requirements and project budget.

• Maintain a proactive view of demand pipeline and headcount projections to

minimize over/under staffing scenarios.

• Create an implement an effective annual staffing portfolio considering

client complexities, scope of work, business rules and regulatory
requirements.

• Act as a control owner to ensure 100% compliance on all regulatory

requirements and business rules associated with resource allocations and
staffing on projects.

• Demonstrate success against all business, operational and people

management KPIs.

• Drive continuous improvement, process transformation and automation to

create measurable efficiencies within the team.

• Monitor schedule adherence, address schedule changes and resolve staffing

conflicts.

• Minimize staffing gaps, reduce non billable time and optimize staffing

during busy periods.

• Analyze and execute staffing solutions to meet unplanned demands.
• Publish effective reports and dashboards to monitor, analyze and report

against key KPIs.

• Participate in business meetings, stakeholder connects and deployment

reviews.

• Perform regular reviews to ensure quality of delivery.

Key Skills and Experiences:

• Any Graduate/Post-Graduate.
• 5 \xe2\x80\x93 7 years of relevant, post qualification work experience in reputed

organizations with a proven track record of career growth and stability.

• Proficiency in resource management/workforce management domain.
• Must have at least 2 years of experience in managing stakeholders.
• Excellent interpersonal and communication skills.
• Excellent negotiation skills.
• Exceptional organizational and time-management skills with a proven

record of working under tight deadlines.

• Strong ability to analyze data, identify trends and projections to draw

intelligent inferences will be a key success factor.

• Strong working knowledge of MS Excel and MS PowerPoint. The incumbent

should have very good understanding of Excel functionalities, Pivot tables,
Charts, formulae, Lookup functions and Power Pivot.

• Working knowledge of Alteryx and Power BI will be preferred.

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional SkillsDesired Languages (If blank, desired languages not specified)Travel RequirementsAvailable for Work Visa Sponsorship?Government Clearance Required?Job Posting End Date

PwC