Job Description

Why this job matters

This role is responsible for ensuring that DDSO people are aware of certain rules and regulations and that business performance is reported accurately and consistently.

What you\'ll be doing

• Contributes to the preparation of the risk-based audit plan, under the coordination of the Risk & Compliance.
• Plans and conducts audit assignments, from the initial planning, information gathering and interview stages to the final analysis and report writing stages, in accordance with internal procedures and auditing standards;
• As Internal Auditor you are responsible for the timely execution of risk-based audits in accordance with the annual audit plan, applying risk and control concepts identifying any potential risk and ensuring risk are addressed in a timely and effective manner.
• Review SOP documents and based on them analyse the efficiency and adherence to the processes
• Conduct field work to monitor the adherence to the BT security guidelines and the contract security and compliance requirements in the area of Logical Security, Information Security, Personal Security
• Testing accurateness of process steps, reviewing and comparing trackers, bills and credit notes with data in different systems in the area of Service request management, Billing and Credit, Inventory, Third Party Cost Assurance, and Commercial towers, identify gaps in the processes and reveal revenue leakage, inaccuracy and non-efficiency
• Prepares clear and concise audit reports and presents audit results and recommendations.
• Promotes continuous improvement and risk mitigation in audit assignments.
• Update auditees on findings and the audit process, and properly follow-up with auditees on the corrective actions and management response.
• Prepares reports and preserves documentation pertaining to audits for internal record and to relevant stakeholders (Management team and Board, etc.)
• Identify common features across audits and organization-wide issues, proposing appropriate systematic improvements.
• Providing education and training to staff to build audit / risk awareness within the organization.

Skills Required

• Able to quickly identify innovative, pragmatic and cost effective solutions to business management issues
• Good stakeholder management
• MS Office user skills
• Managing escalations and requirement changes
• Time management and prioritisation skills
• Able to work without strong supervision
• Adaptive to change and learning.
• Dynamic and pro-active approach in work
• Excellent communication and customer care
• Willingness to handle difficult situations
• Fluency in both written and spoken English

Experience you would be expected to have

• University degree in audit, business, finance, accounting, economics, computer science, information systems or other related field and 5 years of relevant experience in auditing,
• Relevant certifications in compliance and auditing field (ISO9001, ISO27001).
• Excellent communication, presentation, and time management skills.
• Detailed knowledge of Excel and Word is a must.
• Demonstrate high level of integrity

Connected leaders behaviours

Select the 3 Connected Leaders behaviours most suitable to the job. Refer to the Connected Leaders site on the Academy for more information on the BT Connected Leaders framework and for the list of 8 Connected Leader behaviours.

• Solution-focused achiever
• Collaborative partner
• Change agent
• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We\'ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We\'re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it\'s not just the technology that matters, it\'s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you\'re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON\'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We\'re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you\'re excited about this role but your past experience doesn\'t align perfectly with every requirement on the , please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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