Job Description

RETAIL SALES MANAGER 1. PLEASENT PERSONALITY & DRESSING SENSE. 2. ATTANDING WALK-IN CUSTOMER. 3. FOCUS ON CUSTOMER RELATIONSHIP. 4. DEALING WITH CUSTOMERS QUERIES & CONCERNS. : Sales Performance: Achieve and exceed sales targets for the retail furniture store. Develop and implement sales strategies to drive revenue growth. Monitor and analyze sales data to identify trends and opportunities. Implement effective sales techniques and provide sales training to the retail sales team. Customer Service and Satisfaction: Ensure excellent customer service standards are maintained in the store. Implement feedback mechanisms to measure customer satisfaction and take corrective actions. Floor Operations Management: Oversee day-to-day operations of the retail store, including inventory management, visual merchandising, and store maintenance. Optimize store layout and product placement to enhance the customer shopping experience. Implement effective store policies and procedures to ensure smooth operations. Team Management and Development: Train, and develop a high-performing retail sales team. Set sales targets and Key Performance Indicators (KPIs) for individual team members. Provide coaching, guidance, and performance feedback to enhance the sales team\'s performance. Product Knowledge and Merchandising: Ensure that the sales team possesses in-depth knowledge of furniture products and their features. Train the sales team on product specifications, materials, and benefits to effectively communicate with customers. Collaborate with the marketing department to plan and implement effective merchandising strategies. Monitor inventory levels and ensure proper stock replenishment to meet customer demands. Market Analysis and Competitor Monitoring: Conduct regular market research and analysis to identify opportunities for growth. Provide market feedback to the management team for product development and pricing strategies. Sales and Negotiation Skills: Strong sales skills, including prospecting, lead generation, closing deals, and negotiation techniques. The ability to understand customer needs, present value propositions, and overcome objections is crucial in driving sales growth. Leadership and Team Management: Effective leadership skills to inspire and motivate the retail sales team. The ability to set clear goals, provide guidance, and manage performance. Strong communication and interpersonal skills to foster collaboration and teamwork. Customer Focus: A customer-centric approach with excellent customer service skills. The ability to understand customer preferences, provide personalized recommendations, and address customer concerns effectively. Product Knowledge: In-depth knowledge of furniture products, including materials, features, and benefits. The ability to articulate product details and demonstrate their value to customers. Stay updated on the latest furniture trends and industry innovations. Retail Operations Management: Strong understanding of retail store operations, including inventory management, visual merchandising, and store layout. Ability to optimize store displays and ensure a seamless customer experience. Communication and Interpersonal Skills: Excellent verbal and written communication skills to interact with customers, team members, and stakeholders. Strong interpersonal skills to build relationships, resolve conflicts, and collaborate effectively. Sales Analysis and Reporting: Proficiency in analyzing sales data and generating reports to track performance, identify trends, and make data-driven decisions. Ability to use sales analytics to identify opportunities for growth and improvement. Problem-Solving and Decision-Making: Strong problem-solving skills to address customer issues, handle objections, and resolve conflicts. Ability to make informed decisions quickly and effectively. Adaptability and Resilience: Ability to thrive in a fast-paced and dynamic retail environment. Adaptability to changing market conditions, customer demands, and new product launches. Resilience to handle rejection and maintain a positive attitude. Computer and Technology Skills: Proficiency in using retail software, Point-of-Sale (POS) systems, and customer relationship management (CRM) tools. Familiarity with digital platforms and online sales channels. Business Acumen: Understanding of financial metrics, profit margins, pricing strategies, and inventory management. Ability to analyze sales data, identify areas of improvement, and implement strategies to drive profitability. Time Management and Organizational Skills: Excellent time management skills to prioritize tasks, manage multiple responsibilities, and meet deadlines. Strong organizational skills to maintain accurate records, track inventory, and coordinate sales activities. Market Awareness: Stay updated on industry trends, customer preferences, and competitor activities. Understand the local market dynamics and adapt sales strategies accordingly. Continuous Learning: Proactive approach to self-development and staying updated on industry best practices, sales techniques, and product knowledge Qualification: Graduation Experience: 5-10 years minimum Category : Any Male/Female Contact Us: Kanchan Verma Head- HR Martins Impex Pvt Ltd Plot No 266, Industrial Area Phase2, Panchkula, Haryana-134113 Contact No.7589368841 Job Type: Full-time Salary: 925,000.00 - 935,000.00 per month Ability to commute/relocate:

• Panchkula, Haryana: Reliably commute or planning to relocate before starting work (Required)

• total work: 5 years (Preferred)