You would be managing the Intelligent Automation COE focused on running and maintaining existing automations delivered, identify opportunities, and pilot modern solutions to improve business performance
You would be a change agent promoting an automation culture and evangelize the offerings of IA program and value of automation tools.
You would own management of applicable Firm-wide frameworks and policies for controlled automation deliveries and Work through business unit leaders and IT Leadership team to define, design, configure, test, deploy, and integrate new, modified, and/or enhanced automations. You would be responsible and accountable for maintaining the IA Solution Library
Lead automation opportunity identification and assessment activities including tracking, repairing and reporting defects. Create and maintain documentation to support role responsibilities for training, cross-training, and disaster recovery. Serve as a final escalation point for automation execution and issues
Monitor and maintain license utilization and subscriptions. Lead and/or participate in the development process, including constructing and maintaining efficient, reusable, and reliable code with robotic process automation software and tools. Coordinate sign-off approvals by business and/or technical staff to certify successful results of milestone deliverable(s) or phase completion, including program development and deployment
Participates in the QA of solutions to ensure features and functions have been enabled and optimized. Evaluate evolving products or latest cognitive technologies to reinforce product offering. Lead Proof-Of-Concepts with individual teams using self-service digital tools such as UiPath and Xceptor
Key Responsibilities
Innovation
Contribute ideas / areas requiring improvements/best practices based on project implementation, team feedback etc.
Identifying alternatives, options, and different ways of looking at issues/problems and to seek alternative scenario\'s
Ability to identify changes to processes and procedures to improve productivity and efficiency
Develops personas either alone or in conjunction with a team including user experience experts.
Key Skills & Attributes
Bachelor\'s Degree with 10 - 12 years\' experience including minimum of 3-5 years of experience in business analysis or loan servicing work, preferably for commercial lending or experience in a Back office/Financial industry
Candidates with knowledge of loan systems like Loan IQ, ACBS will be an added advantage. Exceptional analytical and conceptual thinking skills. Advanced technical, analytical and conceptual thinking skills.
Strong problem solving and investigative skills to undertake analysis, resolve issues/problems related to the process Knowledge of investment banking products including Loans
Proven track record and experience in driving medium to large sized projects with strong results. Excellent planning, organizational, and time management skills. Engage and collaborate with leadership team locally and globally
Play a key part in driving innovation and digitization agenda for India and global teams. Experience leading and developing top-performing teams
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
Operations teams develop and manage innovative, secure service solutions to meet clients\' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.