Job Description

Our storyStrada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.With a team of more than 8,000 experts, Strada blends leading-edge technology with humaningenuity to help businesses across the globe design and deliver at scale. Supporting over 30 years to 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.Its why were so driven to connect passion with purpose. Our teams expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.To learn more about us, pls visitREQUIREMENTS

• Obtain knowledge of technologies such as Boomi & SCPI & PtP (ECP)
• Onboard new customers
• Participate in sessions to discuss customer requirements or issues
• Share estimates and planning of the work with customer
• Adapts and parametrizes the technical solution for the requirements provided
• Resolves issues within SLA's and with high levels of customer satisfaction
• Monitor processes to ensure 100% ratio of successful transactions
• Implement new solutions (Interfaces)
• Performs unit test and system integration test
• Supports the client on the functioning of the interface
• Works on multiple projects simultaneously
• Ensures proper deployment of the solution (Development, Test and Production)
• Maintain up-to-date documentation of the interfaces
• Collaborate with other Alight teams to deliver customer related activities
• Customer Micro-management activities (Priorities, Release, SFTP, CRs, Meetings)
• Identify risks or potential issues for your customer and inform the right people (SDM, TL)
• Communicate with your Team Lead (Issues, Escalations, Risks, Informational)

Mandatory Requirements:

• Good written and oral communication and presentation skills
• Strong organizational/time management and negotiation skills
• Experience having worked as part of a virtual team
• Demonstrates high professional standards and is a team player
• A high level of customer focus to support our vision of client satisfaction
• Flexibility and patience in working in a dynamic/challenging environment
• Excellent analytical skills
• Stakeholder management experience and expertise

Highly Desirable:

• Information Technology Bachelor's degree
• Significant experience of managing multiple projects (preferably involving Cloud based solutions)
• Boomi knowledge and experience
• SCPI knowledge and experience
• WebMethods knowledge and experience
• Prior experience as an HR generalist or technical role

BenefitsWe offer programs and plans for a healthy mind, body, wallet and life because its important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Stradas employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.Our commitment to Diversity and InclusionStrada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.Diversity Policy StatementStrada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.Authorization to work in the Employing CountryApplicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.DISCLAIMER:Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

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