Country
India
Working Schedule
Full-Time
Work Arrangement
Hybrid
Relocation Assistance Available
No
Posted Date
18-Jul-2024
Job ID
3598
### Description and Requirements
The process consists of responsibilities currently performed by the Implementation Specialist (IS) when installing a new group customer within MetLife U.S. Affiliate systems. The role consist of a verification and confirmation that all MetLife U.S. Affiliate systems and group customer eligibility information has been properly loaded and the group customer is in a claim-ready status. The key duties consist of the generation of a MetLife U.S. Affiliate certificate and group insurance policy, establishing the group customer in the MetLife U.S. Affiliate billing system, the setup of MetLink and MyBenefit and the posting (not collection) of the initial premium check. Once the set up and verification process is complete, a request to send the group customer their MetLife U.S. Affiliate certificate and group insurance policy is initiated, the case is completed and activated and the group customer is then ready for on-going service. Due to the nature of the business there is a seasonal volume spike during the months of January and July.
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