Job Description

: Inspection Officer

Position: Inspection Officer
Department: Operations
Reports To: Regional Manager and Deputy General Manager

Key Responsibilities:

1. Night Inspections:

• Conduct regular and adequate night inspections to ensure operational effectiveness and address any issues in real-time.

2•. Quality Assurance:•

• Oversee and ensure the quality of deployment of guards at all assigned units.
• Ensure that Field Officers adhere to guard quality criteria while hiring guards for respective units.

3. Guard Quality Standards:

• Develop and enforce quality standards for guards based on the client's budget and specific requirements.
• Ensure that guards deployed meet these quality benchmarks consistently.

4. Client Interaction and Retention:

• Act as the company's "eye and ear," gathering valuable feedback from clients regarding service quality.
• Predict potential concerns and proactively communicate them to the Regional Manager and General Manager for swift resolution.
• Strive to ensure client satisfaction and retention by addressing concerns and maintaining high service standards.

5. Monitoring and Supervision:

• Continuously monitor Field Officers' activities to ensure adherence to quality guidelines and company standards.
• Provide regular updates and reports to the Regional Manager and General Manager regarding operational performance and challenges.

6. Operational Excellence:

• Work closely with the team to identify gaps in service delivery and implement corrective measures.
• Ensure that all units are operating at peak efficiency and meeting client expectations.

Key Attributes and Skills:

• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Proactive problem-solving mindset with the ability to anticipate and address issues effectively.
• Attention to detail and a commitment to maintaining high standards of service quality.
• Ability to build and maintain positive client relationships.

Qualifications and Experience:

• Proven experience in a similar role within the security services industry.
• In-depth knowledge of security operations and guard management practices.
• Familiarity with client handling and operational inspections.

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.

How to Apply:
Send your updated resume to hr@eoxsecure.com with the subject line "Inspection Officer Application--[Your Name] or give us a call +91 9360133689 or 9500034041

Job Types: Full-time, Permanent, Fresher

Join us to play a pivotal role in ensuring operational excellence and client satisfaction!

Job Types: Full-time, Permanent, Fresher

Pay: ?14,000.00 - ?24,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Internet reimbursement
• Leave encashment
• Paid sick time
• Provident Fund

Schedule:

• Morning shift
• Night shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Application Question(s):

• Are you comfortable traveling to other districts to conduct quality checks of the guards at different units?
• Are you willing to conduct a minimum of two surprise night visits per week to inspect the units and ensure operational standards?

Experience:

• total work: 1 year (Preferred)

Willingness to travel:

• 25% (Required)

Work Location: In person