Company Description
Dynatrace exists to make the world's software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world's largest organizations trust Dynatrace to accelerate digital transformation.
We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU-your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.
You will work within our Insights Services team (80 strong and growing), supporting eight to ten named customers. You won't be alone but paired with a more senior team member (we call them Analysts), working together to provide outstanding customer service and of course, we will train you before we throw you in the deep end.
Each day you make sure our products are working for our customers, helping them understand the performance data we collect about their sites and being the go-to person for training and configuration. Most of this customer interaction happens over email or Slack.
We get it if this doesn't all make complete sense yet but if you have always wanted to work in technology, Dynatrace could be the right company for you.
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