Job Description

Title: INSIGHTS MANAGER

Reports to: P4G Programme Lead \xe2\x80\x93 Global Organized Retail D&A

Business Area (OU Group): Data & Analytics

Function / Sub-Function: UniOps / Business Operations

Standard Job Name: P4G Insights Manager

Work Level: WL2A

Scope: Global

Location: India



BUSINESS BACKGROUND

UniOps\xe2\x80\x99 purpose unleashes the power of people, experiences, technology, data, and performance to deliver experiences that grow, fuel, and protect Unilever and our stakeholders.

The Data and Analytics (D&A) team plays a critical role in driving Unilever\xe2\x80\x99s Growth and Fuel for Growth, empowering our people to make smarter and faster decisions to unlock value. Our vision is to transform Unilever to become truly Data Intelligent, delivering superior performance through data-driven decisions.

About D&A \xe2\x80\x93 Context and Vision

Digital technology is transforming business, creating huge amounts of data. Our belief is that those companies that can truly harness data and deploy analytics at scale, will be those that succeed in the future.

Our vision is to elevate data and data use across Unilever, to transform Unilever into a Data-Intelligent enterprise, where every decision and action is powered by the best data and advanced analytics (AI) to deliver on our business goals. It\xe2\x80\x99s about empowering our employees, helping them to make smarter and faster decisions and freeing up their capacity to focus on growth and the decisions that matter. Decisions about our categories, brands, channels, key markets, and our people.

We are helping to lead Unilever into the Future of Work, combining the best of human intelligence and machine through data-intelligent decision-making.

Who we are and what we do

We are a passionate team of over 350 data experts, data scientists, information experts, technical specialists, and business analysts. We operate as \xe2\x80\x98One D&A\xe2\x80\x99, made up of Global engagement and expertise teams, based in our key hubs including India, the UK, and US, and local UniOps in Market D&A teams, based in our key markets. Together, we combine the best of global for scale and efficiency, and local for intimacy and impact.

\xe2\x80\x98We are in the midst of a paradigm shift where the intelligence of machines will complement human ingenuity to do good, do better and smarter\xe2\x80\x9d \xe2\x80\x93 Sanjiv Mehta, Unilever President, South Asia

Our key objectives as D&A are to:

Set the Unilever data strategy and lay the foundations to maximise the value of our data.

Deliver the connected Data Platform to accelerate access to integrated and trusted data at scale across the company for analytics and decisions.

Embed core data and analytics capabilities, leading to automation, AI, and Big Data to boost Unilever\xe2\x80\x99s decision intelligence.

Lead the Data and Analytics Culture to build a future-fit workforce that values and adopts data-intelligent decision-making across all levels.

We are also passionate about powering our growth with purpose, building a diverse and inclusive team and culture, for example through our #WomenInData program, and continuing to innovate in the use of data and AI to meet our sustainability goals.

ROLE PROFILE

If you are excited about data and insights and passionate about consumer product offerings with an innovative mindset for improvement, then we think this role is for you. You need to be commercially aware of the consumer market as whole, think outside the box and ask questions of the data you collect, to transform it into actionable insights for the business to grow. Your role is as much about being intuitive, personable, and commercially aware as it is about having the legitimate technical know-how. Every day, you will analyse the data you collect to give actionable insights to the category and customer team (as well as other teams across the company), which in turn allows them to deliver communication messages to their customers that accurately respond to the current customer needs and demands. Your insights should directly lead to opportunities for business growth.

KEY ACCOUNTABILITIES

Ownership of the vision to ensure that P4G tool unlock insights for growth (near term and long term)

Be skilled at working with numerous data sources to draw insights and solutions to business issues

Ensure unique and compelling insights can be presented through the integration of the unique combination of data sources which P4G tools offer

Utilise the data and analytics strategy to develop a road map of available insights for growth, increasing in sophistication as resources become available

Operate within the following framework of insight delivery

Design - tailor approaches to specific insights from P4G tools \xe2\x80\x93 e.g. business questions on sales growth, hypotheses for product decline, understanding profitability issues.

Develop - easily digestible insights to drive ideas, understanding and action

Deliver - a consultative approach to insights which is embedded in local businesses and engenders high levels of P4G adoption

Discover - ultimately discover new insights which drive business growth

Business partner with Category Management, suggesting new ways of delivery insight through P4G tools, and also providing additional capacity to showcase the P4G tools and capabilities within markets

Be adept at storytelling to ensure that insights can be presented in an engaging and logical way to engender adoption within the business

Build and manage relationships with key business stakeholders to ensure key business questions and issues are clearly understood and used to direct insight mining

Working knowledge of insight tools and techniques, databases and systems - e.g. quantitative methods, IRI, Nielsen.

Provide input into the Product Roadmap by identifying and creating new business opportunities

Support Product Team with understanding current and new business requirements or Change Requests to define the most viable solution

Advise Product team on business imperatives, including explanations and simple guidance on how to embed understanding e.g. VAT issues, Front & Back margin

Challenge the Product owners to develop user friendly, intuitive dashboards and reports to engender adoption and usage

Advise on prioritisation of backlog based on customer development experience

Review and provide input on wireframes as well as providing input early in the build process to validate the changes or new features

Review and provide feedback on training material

ALL ABOUT YOU

We are looking for someone who is flexible with a positive can-do attitude. You are confident to pro-actively get the ball rolling and persistent to get the job done to a high standard. You use your creativity for innovation and problem solving. You understand the importance of Data and have an analytical mindset

We encourage you to apply if you meet 80% or more of what we\xe2\x80\x99re looking for below. We understand not everyone will meet all the requirements, but you might have skills we didn\xe2\x80\x99t know we need!

Essential Experience

Overall 5+ years of relevant work experience, with minimum 5+ years of experience mining data as a data analyst

Proven analytics skills, including mining, evaluation, and visualization

Technical writing experience in relevant areas, including queries, reports, and presentations

Strong SQL or Excel skills, with aptitude for learning other analytics tools

Working knowledge of:

Finance P&L

End to end Solution Development Life Cycle

Design Thinking, DevOps models and Agile Scrum

Demonstrable knowledge of visualization tools like PBI, Webapp or other data blending tools

Desirable Experience

Bachelor\xe2\x80\x99s degree (or equivalent) in mathematics, computer science, economics, statistics or business/marketing

Working knowledge of external market performance databases here such as IRI / Nielsen

Experience with database and model design and segmentation techniques

Practical experience in statistical analysis using statistical packages, incl. Excel, Microsoft PowerBI, SPSS, and SAS

Previous CPG / retailer facing experience, ideally with exposure to Category Management

Proven success in a collaborative, team-oriented environment

Ability to communicate insights in a precise, and actionable manner to senior management

Key Skills Required

Professional Skills

Knows what all the numbers and patterns mean and can communicate the findings in layman\'s terms

Proven skills in drawing insight from data and facts resulting in new actions

Ability to influence key stakeholders on what data and insights solutions will best fit / meet their needs

Leadership Skills

Demonstrates strong "Inner game":

Strong Design Thinking/Agility and innovation mindset \xe2\x80\x93 intellectually curious, constantly looking to develop, embraces change with sense of urgency and enjoys positively challenging status quo

Personal drive and ability to inspire and engage others towards action

Personal mastery \xe2\x80\x93emotionally resilient; always bringing the best of themselves

Demonstrates great "Outer game":

Credible business acumen \xe2\x80\x93 shows understanding of business, commercials and performance metrics. Has gravitas to effectively influence senior stakeholder within a functional and business context

Encourages experimentation, bringing the outside in, and intelligent risk taking

Brings the voice of the consumer and internal customer into everything they do

Passion for high performance \xe2\x80\x93 creating motivation and focus to drive execution at speed

A talent catalyst \xe2\x80\x93 encouraging collaboration and inclusivity, empowering teams to be their best

WHAT DO WE OFFER

From our foundation, Unilever has been a purpose-driven company. Today, our purpose is to make sustainable living commonplace. We are working to create a brighter future every day with brands and services that help people feel good, look good and get more out of life. That includes us \xe2\x80\x93 the people who work for Unilever, as well as the world around us. Unilever\xe2\x80\x99s flexible rewards and benefits are designed to help us all have sustainable households, for whatever life stage you are at now and in the future.

These include:

Great work environment

Flexible work environment built on trust and autonomy

Pension scheme

Employee Assistance Program for you and your family

Well-being hub with access to benefits such as Healthcare, eye tests, health checks, occupational physio

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of well-being and offer a variety of support for our people including hubs, programmes, and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. And last but certainly not least - the chance to be a part of a dynamic team with the backing of the globally renowned Unilever brand.

OUR COMMITMENT TO EQUALITY, DIVERSITY & INCLUSION

Diversity at Unilever is about inclusion, embracing differences, creating possibilities, and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing the development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

REASONABLE ADJUSTMENTS

Unilever embraces diversity and encourages applications from people with a disability. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. Candidates will be asked at the time of their application if any support or reasonable adjustments to complete their application and any subsequent recruitment journey with us at Unilever.

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