Inside Sales Specialist
Year Mumbai, Maharashtra, India
Job Description
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Work Schedule Other Environmental Conditions Office Job Title: Inside Sales Specialist Job Location: Mumbai Reporting to: Inside Service Sales Manager About Company: Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue over $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our distributed team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD About Team: IES CMD Service Sales Role & Responsibilities
- To work closely with the regional teams, service coordinator and other channels like Service, sales and marketing.
- Responsible to initiate the renewal process of Lab equipment Service Contracts in time.
- Responsible for warranty conversion (Service contract after expiry of warranty) in time.
- Support internal Sales channels with timely price information, quotations and supporting marketing collateral.
- Responsible for Initiating sales for value addition services and spares.
- Customer interaction and follow up on Valuable services like - qualification orders and other service enquiries.
- Coordinates the Service Contract business through renewals quotation (90 days before expiry), contract document preparation, contract implementation.
- Ensure contracts are invoiced timely and track unpaid invoices.
- Ensure Contract Customer Data in SAP and other references or systems is always up to date and accurate.
- Maintain Contract Forecasting file on a daily base and provide summary upon request.
- Run monthly renewal lists and distribute to RMs to ensure renewal and conversion process is started timely.
- Ensure compliance of corporate policies, procedures & standards
- Must have an experience in selling contracts from remote to the customers.
- Knowledge of SAP CRM, MS Excel is beneficial.
- Prior experience in Healthcare, Pharma or similar Industry / domain is an added advantage.
- Customer centric, highly motivated, Analytical skills and work independently with minimum supervision.
- Good Communication is a must.
- Should appreciate commercial savvy in every day work affair.
- Multitasking, Ability to work under pressure and Prioritize work as per business demand especially during quarter ends.
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Job Detail
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Job IdJD3323236
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear