Job-profile/ Responsibilities :- Interaction with customers from various cities.- Managing customer queries.- Adhere to process flow and achieve the targets assigned- Recording and assigning queries to concerned teams as per process requirement.- Developing new customer database and conducting outbound calling primarily.- Listening to and understanding the customer\'s requirement.- Implement the training imparted by the company in handling clients- Use Direct as well as online marketing/business development tools- Capturing details and recording in appropriate tools- Ensure adherence to quality parameters and standard operating procedures of the business- Ensure 100% adherence to scheduleEducation :- Graduate in any disciplineExperience :- Minimum 1 year of experience in Sales Campaign- Experience in renewable energy sector is an added advantageSkillset & Competencies :- Target and Result oriented- Willingness to work in a fast-paced startup environment- Ability to take Initiatives (ref:updazz.com)
updazz .com
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