Job Description

Inside Sales- Candidate with Inbound and outbound voice experience in disbursal operations with banking and lending industry.- Explaining and convincing the customers about the benefits and offers related to the financial products like Personal Loans & Insurance.- Understanding the needs of customer and helping the customer to complete the loan process and in collecting required information.- Convincing the customers on submitting financial documents & statements involved procuring Personal Loans in a timely manner.- Ability to make customers understand about various Repayment setup (NACH/E-NACH) methods & guide them on the same.- Convincing the customers on submitting KYC documents & any additional documents as required by Credit/Risk functions.- Pitching & cross selling of Insurance products to customers by explaining the benefits and processes involved in insurance activation.- Verifying all submitted documents and details and guiding the customers throughout the process.- Following up with prospects and engaging them multiple times to fulfill their financial needs- Demonstrate appropriate sense of urgency and adaptability in response to changing business needs.- Ability to maintain composure in critical situations & deliver target-oriented resultsAttributes we are looking for :- 1+ years of work experience in telesales and relationship manager role with financial service-based company.- Strong interpersonal and communication skills with the ability to communicate & convince effectively to a wide range of Customer base.- Comfortable with flexible shifts.- Ability to converse in multi-language - English & Hindi is a must- Time management, Decision making ability, professionalism, Negotiation and convincing skills.- Focused on Quality & Target driven approach.- Fintech Startup experience is an added advantage.- Knowledge on Loan Process and Products.- Knowledge on insurance products & processes (ref:updazz.com)

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