Job Description

- Qualify and convert key user leads into paying customers by giving pertinent information about the company\'s services and handholding them in to a purchase. - Identify potential prospects for new customers by calling and following up with leads administered. - Close new business deals by coordinating requirements, developing & negotiating commercials. - Monitor customer and market activity and provide feedback to marketing and other teams. - Influence future lifetime value through higher customer satisfaction. - Manage Customer Success Activities and formulate strategies to improve customer fulfilment. - Provide services to clients in order to satisfy them completely; conduct yourself on principles of honesty, simplicity, trust and high level of ethics.- Ensure timely closures. - Ensure timely reporting in daily, weekly and monthly reporting formats administered. - Act as a First Point of Contact with the users. - Aggressive to reach and exceed weekly and monthly sales targets/goal.Ideal Candidate Profile :- Excellent verbal/interpersonal communications skills in English and Hindi - Ability to lead, motivate, communicate, and generally interact with people in a positive way - Enthusiastic, professional, energetic with a positive attitude - Strong organizational and problem-solving skills - Ability to analyze results, plan for the future, make good decisions, and take responsibility - Working knowledge of Excel, Emails, CRM and collaborative IT tools and apps (ref:updazz.com)

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