Job Description

: Inside Sales Representative - Software Company

Position Overview:

The Inside Sales Representative will be responsible for driving new customer acquisition, managing inbound leads, and building strong client relationships within the software industry. This role involves understanding customer needs, promoting our software solutions, and working closely with the sales and marketing teams to convert leads into long-term clients. The ideal candidate will have excellent communication skills, a consultative sales approach, and the ability to thrive in a fast-paced, tech-driven environment.

Key Responsibilities:

Lead Generation and Qualification:

Engage with inbound leads from multiple channels, including the company website, email, social media, and digital campaigns.

Qualify leads through initial phone and email conversations, assessing their business needs and readiness to buy.

Identify opportunities for upselling or cross-selling based on customer requirements.

Sales Presentations and Product Demonstrations:

Conduct virtual product demonstrations and sales presentations to showcase our software solutions.

Understand client requirements to deliver tailored presentations and highlight product features that address specific pain points.

Coordinate with product specialists to provide in-depth technical support when needed.

Customer Relationship Management:

Build and maintain strong relationships with prospective and existing clients, ensuring a high level of customer satisfaction.

Manage customer communications and follow up consistently to move leads through the sales funnel.

Respond to customer inquiries and provide timely, accurate information on product pricing, features, and benefits.

Sales Pipeline Management:

Track and manage leads through the CRM system, maintaining up-to-date records of interactions, follow-ups, and sales progress.

Work collaboratively with the marketing team to develop campaigns and ensure lead quality.

Provide regular sales forecasts and pipeline reports to sales management.

Market and Product Knowledge:

Stay informed about the latest trends in the software and technology sectors.

Understand competitive landscape and positioning, ensuring the ability to differentiate our software solutions effectively.

Participate in ongoing product training and skill development.

Achievement of Sales Targets:

Meet or exceed monthly and quarterly sales goals, consistently working to expand our customer base.

Proactively identify potential challenges in reaching targets and propose actionable solutions.

Collaborate with the team on strategies to improve conversion rates and overall sales performance.

Qualifications:

Education: Bachelor's degree in Business, Marketing, Information Technology, or a related field.

Experience:

1-3 years of experience in inside sales, preferably within a software or tech company.

Proven track record of meeting or exceeding sales targets.

Skills:

Strong communication and interpersonal skills, with the ability to build rapport quickly.

Proficiency in CRM software (e.g., Salesforce, HubSpot) and familiarity with virtual meeting tools (e.g., Zoom, Microsoft Teams).

Ability to adapt to a fast-paced environment and continuously learn new product information.

Working Conditions:

This role is primarily office-based with occasional travel to industry events or client meetings if required.

Flexibility in working hours may be required based on client availability and project deadlines.

Job Type: Full-time

Pay: ?18,000.00 - ?20,000.00 per month

Compensation Package:

• Performance bonus

Schedule:

• Day shift

Work Location: In person