Job Description

Key Responsibilities:

Lead Generation: Handle inbound and outbound calls to generate potential leads for the Gold FD Credit Card process.

Customer Interaction: Explain the features and benefits of the Gold FD Credit Card to potential customers in a clear and persuasive manner.

Sales Conversion: Schedule meetings for field sales managers with customers for further discussions, ensuring conversions of leads into sales.

Customer Support: Resolve customer queries, handle objections, and provide excellent customer service in the native languages (Kannada and Telugu).

Documentation Assistance: Assist customers with the documentation process, ensuring smooth onboarding.

Data Maintenance: Keep an accurate record of customer interactions, status updates, and follow-ups using CRM software.

Required Skills:

Language Proficiency: Fluency in Kannada and Telugu is essential.

Communication: Excellent verbal communication and persuasive skills.

Sales Acumen: Prior experience in sales or customer service roles, particularly in financial services, will be an advantage.

Customer Orientation: Ability to handle customer queries effectively and provide solutions.

Basic Tech Knowledge: Comfortable working with CRM systems and other applications.

Job Type: Full-time

Pay: ?12,720.00 - ?21,989.00 per month

Compensation Package:

• Performance bonus

Schedule:

• Morning shift

Experience:

• total work: 1 year (Required)

Work Location: In person

Speak with the employer
+91 08168810637
Application Deadline: 17/12/2024
Expected Start Date: 14/12/2024