Job Description

Looking for Inside Sales Coordinator for Veritas - an NYC-based start-up About Frontier: At we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. In three years, we\'ve never lost a client. About the client (RentSFNow) a Veritas Investments company, is one of San Francisco\'s preeminent residential leasing companies, with the largest collection of apartment buildings in San Francisco Bay Area. They lease and manage more than 300+ buildings and 7,000 apartments in San Francisco and Oakland. Their centralized leasing office drives prospect engagement and conversion through fast lead response times, just-in-time marketing strategies, and a website (www.RentSFNow.com) that gets over 30,000 views each month! To succeed in this position, you must be organized, possess excellent communication skills, have experience in customer service and meeting sales goals, and be adaptable and flexible. We strive to provide a collaborative, creative environment, where each employee is encouraged to contribute to the improvement of our processes, decisions, planning, and culture. Key Responsibilities: Field inbound phone, email & SMS inquiries Manage and guide phone conversations to bring a successful and rapid outcome: qualifying leads to pass on to our leasing agents Understand prospective resident needs, expectations, and requirements and help them to make the decision to tour a unit with us. Your \'sale\' is made when the prospective resident says YES to take the next step Track and manage leads coming into our CRM system Support leasing agents and provide quick solutions to questions from leasing agents and prospective residents and our Resident Services Department Develop deep knowledge of our rental process in San Francisco, East Bay, and Los Angeles neighborhoods and able to translate that into successful sales interactions (i.e., schedule an apartment showing) Source new tenant opportunities through inbound lead follow-up Work collaboratively with internal teams, Agents, and other departments to assist in exceeding leasing occupancy goals and objectives Master the art of effectively dealing with all kinds of prospective resident\'s needs, expectations and wants Assist marketing in lead generation on the Craigslist channel Onboard & QA new leasing technology Experience: Must have excellent phone and written communication skills Must be high energy, sales, and customer service driven Must be reliable, detail-oriented, and self-motivated Must work with diverse people and other teams within our department Previous experience in real estate, sales, customer service, or call centre. Computer and MS Office literacy (CRM experience is a plus) Be fluent in English Have strong communication skills verbal and written Be organized and detail-oriented with the ability to work independently Must be able to work weekends on a rotating schedule with the team Compensation & benefits Competitive salary of $ 700 per month Performance-based incentives Equipment to work Details Ability to work on a desktop computer and heavy phone calls for 8 hours a day You will have to work the Pacific Standard Shift (PST) from 8:00 am - 5:30 pmshifts from Tuesday to Saturday

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