Job Description

Sales coordinator to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, cold callings, lead generations and maintaining good customer relationships.

1. Manage sales activities, including lead generation, follow-ups, and customer interactions.

2. Coordinate with service team to ensure timely delivery of services and resolve any issues that may arise.

3. Sales coordinator build and maintain relationships with customers, ensuring their satisfaction and looking for opportunities to upsell or cross-sell.

4. Sales coordinator research the market and products, including competitor behavior and customer preferences.

5. Handle pressure situations effectively by remaining calm and professional.

6. Develop strong relationships with customers through excellent communication skills (spoken English) and interpersonal skills.

7. Ensure accurate documentation of all sales transactions and maintain a high level of accuracy in record-keeping.

8. Answering client correspondences through email, social media, and by phone.

9. Preparing Quotations and share to Sales team.

10. Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

11. Relaying extensive product information to customers.

12. Filing customer records, including contact information, purchases and billings.

13. Conducting surveys and writing reports based on customer feedback on products and services.

14. Demonstrate positive Customer First behaviors to ensure a high level of customer service is provided at all times.

15. Sales coordinators help the sales team achieve their goals by providing administrative and customer service support

16. Sales coordinators help customers resolve sales-related issues in a timely manner.

17. Sales coordinators write proposals and develop contracts to support the sales team.

18. Handling urgent calls, emails, and messages, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.

19. Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.

20. Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.

21. Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.

Job Types: Full-time, Permanent, Fresher

Pay: ?150,000.00 - ?400,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Compensation Package:

• Performance bonus
• Yearly bonus

Schedule:

• Day shift
• Fixed shift

Work Location: In person