.Design of the optimal service network for country / area .Contracting and certifying external service partners where needed. Define the terms and conditions with these service partners. .Establishing & managing Bosch Service Center where needed / available. .Driving improvements on service metrics like speed of repair (2DR) andNPS for service of Bosch power tools in the market. by process excellence and spare parts stock excellence in service centers. .Implementing digital solutions of service for dealers, users and service centers. .Implementingnew service offersandbusiness models as and when launched. .Follow-up training progress for service centers .Drive growth of service-in-network share of Bosch power tools in the market. Qualifications BE Engineering Electrical and Mechanical Engineering Min. 4-5 years Additional Information .College degree in business or engineering . 3 years of experience in Sales or Marketing or After Sales Service .Good communication skills. .Strategic thinking .Fluent in English
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