Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers\' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers\' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at Role Description The Innovation Expert Establishes ongoing exchange with external ecosystem partners in industry & academia and internal (Business Units) to help solve business challenges faced by customers/ business units across Amdocs while keeping abreast of the latest happenings around the Technology and neighborhood supplementing environment. Fully assist in building a culture of Innovation within the organization while connecting with the stakeholders starting from the Head of Business Units to the developers of Amdocs India. Serves as a trusted advisor to the program/project manager and assumes both execution and responsibilities of specific areas in innovation Key responsibilities Be a part of the high-performance innovation team at Amdocs India - Design and takes complete ownership of Innovation Projects across India in alignment with Global Innovation Team/Strategy, defining project resources, performance reviews and post implementation evaluations. Supports practice development initiatives, extensively with India Leadership Team, Business Unit Leaders - Local and Global, serving as a trusted advisor - Co-develop/Co-create industry / business propositions that leverage Amdocs technology and IP to respond to the industry challenges Establish best in class absorption of innovation practices from external industry and Execute best practices within Amdocs India, coordinate with business unit champions to enable implementation of various initiatives and cross pollinate best practices across units Has knowledge of service offerings in the innovation domain. Understands the business challenges faced by the unit leaders, develops programs in collaboration with clients, providing consulting and advisory services Coordinate with various stakeholders on alignment, monitoring and control of innovation projects, ensuring all project components have been woven into a compelling story. Create strategies for risk mitigation and contingency planning at a project level Identify, develop and/or manage the creation of a variety of content types - written, videos, product demos, presentations, etc. - as needed to drive program success. Collaborate with top academic institutes for joint research, conferences, publications & even coming up with joint offerings Maintain knowledge currency (trends and business/operating models) and an understanding of the digital business paradigm at a business level Meet with and conduct workshops, deliver speaking engagements at executive level, typically engaging at Manager, Director and Exec level. Ensure that the project is executed correctly, and that the work is executed as per the charter to meet the KPIs and Planned deliverables Tracks and raises risks regarding any deviations from the plan and supports the program and project governance Critical Experiences Well versed with innovation techniques/methodologies including design thinking, rapid prototyping & incubation, IP generation & protection, process innovation, etc. General business acumen and knowledge of key technology events/trends, with an emphasis on the start-up eco system in India. Strong written and verbal communication skills, with ability to both develop relationships and formerly present findings and recommendations at executive and C-level Excellent influencing skills, effective stakeholder management with successful track record of working collaboratively across matrix teams. Advanced knowledge and skills in project management, project planning, budgets and methodologies. Software Development Life Cycle experience (a plus) Credentials Bachelor\'s Degree in CS/E&C/IT Engineering or MCA 6-10 years\' experience in the IT industry Core Competencies Builds Valuable Customer Relationships Teaming Across Boundaries Interacts with Respect Displays Confidence and Curiosity Demonstrates Excellence and Professionalism
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