Job Description

Line of Service AdvisoryIndustry/Sector Not ApplicableSpecialism Managed ServicesManagement Level Manager & Summary A career in our Service Operations Strategy practice, within Operations Strategy services, will provide you with the opportunity to help organisations reimagine their operations through a strategic lens to turn complexity into a competitive advantage. Our focus is to help our clients create differentiating capabilities that drive competitive advantages by developing plans to navigate their challenges, seeing whats possible, and turning that into a reality. We assist in transforming operations from the way organisations engage their customers to executing strategic programmes to achieve enterprise wide operational excellence.Our team helps organisations improve their customer operations by harmonising the customer interface, customer engagement, service delivery, and back office operations. As part of the team, youll help develop strategies that increase operational efficiency and optimise our clients service operations.Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more .At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "Responsibilities:Roles & Responsibilities: \xc2\xb7 Our consultants work with clients leadership teams and drive strategic and operational initiatives, implement innovative solutions, measure results and ensure performance meets desired targets. \xc2\xb7 Job responsibilities include activities driven towards producing results, working directly with client teams, preparing work plans, facilitating client teams across levels to ensure alignment and decisions, supporting proposal and business development, and participating in other firm building activities. \xc2\xb7 Work as part of a team of solution designers assisting clients solve their complex business problems from strategy to execution. \xc2\xb7 Play key role in all aspects of client engagement including data gathering, hypothesis development, analysing and synthesizing data to draw insights, design solutions and drive implementation. .Mandatory skill sets:\xc2\xb7 Essential Skills: 1. The role requires front ending client engagement, leading client cross-functional teams and interaction with senior management stakeholdersPreferred skill sets: \xc2\xb7 Desirable Skills:1. Deep understanding of functional processes, KPIs, drivers for performance 2. Good understanding of the regulatory and compliance requirements, including exposure to managing cGMP compliance 3. Deep analytical and quantitative problem solving capabilities 4. Strong communication (written and oral) skills 5. Ability to lead cross-functional teams \xc2\xb7 Good to have: 1. Experience with digital technologies and process automation 2. Prior consulting experienceYears of experience required:6+ yrs From Consulting Firms/ Experience Experience in leading large transformational projects and large teams Experience in managing projects end-to-end and leading consulting teams.Education qualification:\xc2\xb7 MBA from a premier business school with exceptional academic track recordEducation (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business AdministrationDegrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional SkillsDesired Languages (If blank, desired languages not specified)Travel RequirementsAvailable for Work Visa Sponsorship?Government Clearance Required?Job Posting End Date

PwC