Job Description

Infrastructure SME \xe2\x80\x93 Compute Platform Lead Engineer

This role has been designed as \xe2\x80\x98Hybrid\xe2\x80\x99 with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today\xe2\x80\x99s complex world. Our culture thrives on finding new and better ways to accelerate what\xe2\x80\x99s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

:

HPE Services is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers\xe2\x80\x99 outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today\xe2\x80\x99s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what\xe2\x80\x99s next for you.

The Infrastructure SME \xe2\x80\x93 Compute Platform Lead Engineer position in the HPE Global IT organization is being created to lead the team of employees and contract vendors with overall responsibility for designing and solutioning global infrastructure services and platforms to meet the evolving business needs. As the lead consultant of this group, you will build upon and showcase our state-of-the-art technology and craft the processes needed by HPE to operate, innovate, and grow. You will play a key role in solutioning and deploying HPE\xe2\x80\x99s Global IT infrastructure technology roadmap and the ongoing lifecycle support.

This position reports to the Senior Director of Infrastructure services and is both a technical architect and solution consultant position with the requirement to fully understand and have sufficient background in technology design, consulting, business acumen, enterprise architecture, and operations to lead a team of employee and contractor subject matter experts.

Duties and Responsibilities:

• Designs and solutions - Production, staging, QA and development IT Infrastructures running in 24x7 environments
• Support the enterprise architects by contributing subject matter expertise to architectural strategies, roadmaps with latest industry trends, technology standardization, modernization and virtualization
• Acts as the primary interface with the business and application teams to consult and deploy infrastructure solutions and services to meet the needs and requirements
• Develop implementation and migration strategies that preserve the availability, performance, integrity, stability, and scalability of systems, based on guidance from the enterprise architect
• Lead the successful delivery of complex IT Infrastructure projects from planning, detailed design to implementation
• Design systems and consult on disaster recovery and business continuity planning with the business and application teams to ensure datacenter, application hosting and architecture designs support BCP targets
• Develop and maintain detailed design documentation for deployed IT infrastructure
• Lead the solutioning of complex, cross-functional issues that cross technologies in server, storage, O/S, virtualization, consolidation, middleware, cloud, security applications/service proxy, operations, content switching, SAP Basis, Big Data platforms, content delivery networks and security
• Implement and deliver private cloud strategy with a strong focus on \xe2\x80\x9ccontainer-as-a-service\xe2\x80\x9d (CaaS), \xe2\x80\x9cinfrastructure-as-a-service\xe2\x80\x9d (IaaS) and \xe2\x80\x9cplatform-as-a-service\xe2\x80\x9d (PaaS).
• Develop and implement cloud and infrastructure services, including management and monitoring, governance, and service catalog for cloud and on-premise provisioning
• Design and implement new server and infrastructure services, as well as providing capacity planning and management of the existing infrastructure.
• Provide 24x7 technical support of global server, cloud, and management components in both a proactive and reactive manner, ensuring systems are stable and performing within the terms of their respective Service Level Agreements.
• Management of technical team and vendors for Infrastructure services on-premise and in the cloud.
• Design and implement near and long-term strategy ensuring platform capacity and performance meets existing and future requirements.
• Guide and provide work direction to a team of employee and contract operations and project staff IT subject matter experts.
• Coordinate and execute upon approval adjustments and changes that increase performance and availability.
• Provide platform design, definition, and coordination of standards, project management, and lead technology research for infrastructure and cloud-related platforms.
• Assist with vendor-supported projects and ongoing support.
• Ongoing review of capacity utilization to align with budget planning.
• Maintain up-to-date system and platform-specific documentation and inventories across the enterprise.
• Assist with ensuring availability and optimal performance of services through continuous assessment operations, including incident, change and problem management.
• Assess technical risk and technical debt and provide timely mitigation and remediation plans.
• Assist with the evaluation of new infrastructure technology and tools and build business cases for their use.
• Oversees technical design documentation process for correctness and timeliness.

• Participate in cross-functional project reviews and Identify high-risk areas.
• Contribute to and maintain system standards including Change Management.
• Research and recommend possible automated approaches for administration tasks.
• Ensure daily system monitoring, verify integrity and availability of all unified communications hardware, resources, systems, and key processes, and review system and application logs.
• Assist infrastructure committee/council to designing, documenting and publishing standards, policies, and guidelines for HW, application hosting, disaster recovery design, and testing

What you\xe2\x80\x99ll do:

Requirements:

• 10 years of experience with broad and deep technical knowledge of infrastructure services cloud design and implementation, and ongoing operations for global scale organizations.
• 10 years of experience with HPE Compute solutions and hardware

• 3PAR, Nimble, Alletra, StoreOnce Storage
• Brocade Family Fabric Switches
• HPE DL, Synergy, SuperDome, SD-Flex, SimpiVity, dHCI
• 10 years of experience in datacenter buildout, support, rack designs, port configurations and cabling, and power to rack buildouts
• 5 years of management experience for outsourcing vendors in infrastructure or closely related IT scope for project and steady state services.
• Strong understanding across Cloud and infrastructure components (server, storage, network, data, and applications) to deliver end to end Cloud Infrastructure architectures and designs.
• Experience in Data Center Infrastructure design \xe2\x80\x93 a thorough understanding of physical/virtual layout and relationships between server, network & SAN infrastructure, power requirements, and server racking.
• Experience with blade systems, hyper converged systems, mid-range and high-end HPE compute platforms.
• Experience with out of band management, jump stations and Console models \xe2\x80\x93 this includes iLO access and configurations for servers
• Experience with OneView setup \xe2\x80\x93 this includes both Synergy integrated OV as well as standalone OV systems that manage other systems.
• Experience with Image Streamer setup \xe2\x80\x93 Basic setup to get I3S system online and ready for systems to be imaged.
• Experience with Server LAN interface configuration for Linux and Windows systems.
• Project management skills \xe2\x80\x93 working with team management and members to ensure timelines and project goals are achieved. Utilize a high level of critical thinking as well as problem solving to address any and all problems during build phase
• Very capable of developing documented target infrastructure designs, standards and guiding principles
• Experience with OS installation & patching, firmware/driver updates and building strategies to mitigate vulnerabilities
• Experience with building hardware bill of material creation
• Strong understanding of technical troubleshooting methodology.
• Strong understanding of the use and performance management.
• Ability to facilitate problem solving among administrative groups with varying needs and priorities, and to communicate well with administrative users, technical staff, and senior management.
• Strong team building, leadership, coaching and mentoring skills.
• Excellent oral, written, and interpersonal communication and presentation skills across organizational boundaries.
• Considerable experience with multi-site, global datacenter rollouts, transformations and migrations.
• Strong customer service skills.
• Ability to work with a range of technical staff to develop joint solutions in project and ongoing support situations.

What you need to bring:

Bachelor\'s degree in Information Technology or related field, or an equivalent combination of experience, education, and training.

Additional Skills: Accountability, Accountability, Action Planning, Active Learning, Active Listening, Agile Methodology, Bias, Business, Coaching, Creativity, Critical Thinking, Cybersecurity, Data Analysis Management, Data Collection Management, Data Controls, Design Thinking, Development Methodologies, Empathy, Follow-Through, Growth Mindset, Implementation Methodologies, Infrastructure Design, Intellectual Curiosity, Long Term Planning, Managing Ambiguity {+ 4 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have \xe2\x80\x94 whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let\'s Stay Connected:

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Job: Information Technology

Job Level: Master

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: .

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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