Job Description

:You belong to the top echelon of talent in your field. At one of the world\'s most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.Job responsibilities

• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
• Resolves most nuances and determines appropriate escalation path
• Executes conventional approaches to build or break down technical problems
• Drives the daily activities supporting the standard capacity process applications
• Strong experience on Incident response, change management and problem management areas to handle Operations (SRE) team engagements.
• Design and implement data driven solutions based on operations metrics and other key data points.
• Engages team members using relevant listening strategies and questioning techniques to help identify solutions and influence action plans.
• Demonstrates personal and professional resilience while navigating difficult situations with composure and tact.
• Demonstrate strong client / customer / stakeholder-based approach on issues and problem which your team handles.

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure disciplines concepts and 3+ years applied experience
• Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
• Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.)
• Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
• Strong knowledge and experience on windows server operating system starting windows 2016 to 2022.
• Good understanding and Demonstration on Microsoft Windows performance tools and debugging.
• Deep Knowledge on windows Clustering, Web, load balancing and sysinternal tools and windows Patching and risk management.
• Fluency in at least one programming language Python or PowerShell
• Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices
• Demonstrated ability to drive the adoption of site reliability culture and practices within a team.
• Expert in Agile process and tracking the content and efforts to drive data driven solutions.

Preferred qualifications, capabilities, and skills

• Strong windows operating system knowledge & troubleshooting skills.
• Powershell or Python coding knowledge
• Analytical thinking for strategic solutions

About Us:JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team: Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you\'ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You\'ll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

JPMorgan Chase