Job Description

:You belong to the top echelon of talent in your field. At one of the world\'s most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.As an Infrastructure Engineer III at JPMorgan Chase within the Cybersecurity & Tech Controls team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.Job responsibilities

• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
• Resolves most nuances and determines appropriate escalation path
• Executes conventional approaches to build or break down technical problems
• Drives the daily activities supporting the standard capacity process applications
• Design, implement, and maintain monitoring and observability solutions to ensure the availability and performance of all systems and applications.
• Configure and manage monitoring tools such as Dynatrace, Prometheus, Grafana, Datadog, New Relic, Splunk, and the ELK Stack.
• Develop and maintain automated scripts and tools for monitoring and alerting using languages like Python, Bash, or Perl.
• Integrate monitoring solutions with CI/CD pipelines to ensure continuous observability throughout the development lifecycle.
• Analyze metrics, logs, and traces to identify trends, anomalies, and potential performance issues.
• Create and maintain dashboards and visualizations to provide real-time insights into system health and performance.
• Collaborate with development, operations, and security teams to define monitoring requirements and improve system reliability.

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure disciplines concepts and 3+ years applied experience
• Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
• Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.)
• 8+ years of experience in monitoring and observability roles, with a strong background in IT operations, DevOps, or SRE.
• AWS Certified /Cloud certified (Will add it later)
• Proficiency with monitoring tools such as Dynatrace/AppDynamics, Prometheus, Grafana, Nagios, Datadog, New Relic, Splunk, and ELK Stack.
• Strong scripting skills in Python, Bash, or Perl.
• Gains experience with cloud platforms (AWS, Azure, GCP) and their monitoring services.
• Demonstrates strong knowledge of containerization technologies (Docker, Kubernetes) and their observability solutions.
• Familiarity with log management tools like ELK Stack, Fluentd, or Graylog.
• Understanding of network protocols and infrastructure components.

Preferred qualifications, capabilities, and skills

• Certifications related to monitoring and observability (e.g., Certified Kubernetes Administrator, AWS Certified DevOps Engineer).
• Experience with automation tools such as Ansible, Puppet, or Chef.
• Knowledge of compliance and security best practices related to monitoring and observability.
• Familiarity with incident management frameworks and best practices.

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team: Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\'re setting our businesses, clients, customers and employees up for success.

JPMorgan Chase