Job Description

You Lead the Way. We've Got Your Back.



With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.



At American Express, you'll be recognized for your contributions, leadership, and impact--every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.



Join Team Amex and let's lead the way together.



The Global Risk & Compliance (GRC) group within American Express is responsible for providing oversight and governance of risks to ensure that the company operates in a safe and sound manner within regulatory expectations. In a world increasingly subject to digitalization and the use of technology, technology risk management has become increasingly significant across organizations, becoming one of the key themes at board meetings. Cyberattacks have become increasingly commonplace and the trend continues to move upward.



This individual contributor role is part of the second line technology risk management team within the GRC group, headed by the Chief Risk Officer (CRO) of the company. This is a unique opportunity to work with a team of diverse and talented professionals who are responsible for building the technology risk management program and providing independent risk oversight to the technology, cyber security, and business continuity management risks.



Reporting to the Director for Technology Risk oversight, this position is responsible for supporting data sourcing / validation requests and utilizing information and security data to effectively collaborate with key stakeholders across lines of business and lines of defense to ensure risks are managed effectively and efficiently in accordance with the company policies and applicable regulatory requirements.


Essential Job Functions:
• Lead and advance data governance principles, policies, and programs for stewardship, advocacy and custodianship of data
• Support data-driven reviews focused on technology processes, cyber security controls and business continuity management risks.
• Conduct exploratory data analysis on large sets of structure data using SQL, Python, and Excel to develop meaningful insights on cybersecurity and technology related data.
• Support development and enhancement of data-driven metrics and indicators that provide real time insights into the risk and performance trends.
• Learn technology, cyber security, and business continuity management processes at American Express, demonstrating strong levels of curiosity and willingness, in order to present an effective credible challenge.
• Support the design of a technology risk oversight data analytics program using data sourced from various systems, teams, and tools and perform effective analysis and aggregation in terms of risk.


Minimum Qualifications


Required Qualifications:


• Bachelor's Degree in related field.
• 2-4 years of experience in data analysis and working with robust data sets.
• Proven ability to perform data analysis requests involving consumption, manipulation, and reporting on large volumes of data.
• Developing and maintaining databases, data systems, reorganizing data in a readable format and assessing quality and meaning of data.
• Experience in data elements commonly used in cybersecurity operations, information technology, vulnerability management, and a variety of infrastructure systems.
• Excellent analytical skills with high attention to detail and accuracy.
• Working knowledge of one or more of the data mining/big data analytical tools (e.g. Microsoft Excel: Pivot Tables, SQL, SAS, Python, Power BI, Qlik etc.)
• Excellent critical thinking and problem-solving skills.
• Required self-starter who can work with minimal supervision.
• Excellent verbal, written and interpersonal communication skills.
• Willingness to challenge traditional thinking by actively engaging in constructive dialogue.


Preferred:


• Educational background: Computer Science or Information Systems.
• Experience in automation of data analytics activities.
• Industry certifications (e.g. ITIL, Microsoft Power BI Data Analyst, AWS Certified Data Analytics, SAS, CompTIA Data Analytics, etc.).
• Ability to break-down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity
• Experience with systems and data conditions within GRC application data sets and processes to determine risk trends and patterns and publish these to management
• Experience designing and implementing the infrastructure of an entire data analytics pipeline from ingestion to reporting.


We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities


American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.