Job Description

OverviewAs Product Specialist Informatics: you are an ambassador of Waters and will bring to the market Waters products and services. You will demonstrate a clear grasp of understanding the customers business and its growth plans, as well as be able to take the knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing customer success. This position brings you a great degree of flexibility working in the field. Your role will be designated to either a territory and/or markets.Responsibilities1. Addressing new and existing customers in diverse markets (All Market: Informatics solutions) 2. Maintaining and developing existing customer and identifying and developing new accounts; 3. Regularly visiting customers within the assigned territory; 4. Organising, delivering and following up seminars and workshops at customer sites; 5. Providing customers with high quality technical advice whilst maintaining a focus on maximising the sales potential; 6. Collaborating, liaising and providing guidance and support across departments to ensure customer success. You will be working closely with all other groups at Waters (e.g. Instrument Sales, Chemistry Operation and Service dept etc.); 7. Formulating and successfully implementing business plans; 8. Planning and prioritising personal time and sales activities; 9. Adhering to Waters and customers relevant Health, Safety and Environment requirements when on site and as an individual employee; 10. Using related systems, e.g., Sales Force, Quotation system, with a keen mind on improvements and upgrades.QualificationsEducation:xc2xb7 University Degree in Chemistry or Engineering or equivalentExperience:xc2xb7 4-10 years of experience in IT solution or similar sales or service.xc2xb7 Knowledge of Chromatography, Pharmaceutical Lab Compliance and its applicationxc2xb7 Nice to have technical and practical solution Selling Experience, particularly in selling High end Technology products will be an added advantageCompetencies:xc2xb7 Highly passionate individual with charisma, perseverance and determination, plus the ability to work effectively in competitive sales situations.xc2xb7 Customer focussed with good level of listening skills.xc2xb7 Ability to understand and communicate technical & commercial values.xc2xb7 Good interpersonal skills with a positive sense of humour and is able to contributing as part of an integrated sales/service organisation;xc2xb7 Good priority setting and organisational skills.xc2xb7 Proficient English and regional LanguageCompany DescriptionWaters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. Were the problem solvers and innovators that arent afraid to take risks to transform the world of human health and well-being. Were all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

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