Monitor the infrastructure to ensure the information technology services and enterprise software applications are performing at optimal levels to meet all service level objectives
Troubleshoot technical issues affecting the infrastructure, and determine root cause to resolve problems returning services to normal levels
Lead the implementation of software upgrades, patches, and configuration changes. Ensure that they are implemented using established change management procedures.
Execute software deployments between the environments in the software development lifecycle as requested by project teams or end users
Apply security permissions to the software to ensure appropriate data segregation in a multi-tenant environment. Assure compliance to required corporate standards, procedures, guidelines and processes, including audits
Assist new project teams and health plan partners in the onboarding process which includes software acquisition, security setup, and establishing their use of the various software development lifecycles
Provide support to project teams and end users of the information technology services and their associated enterprise software platforms
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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