Job Description

Lowexe2x80x99s Companies, Inc. (NYSE: LOW) is a FORTUNExc2xae 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowexe2x80x99s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowexe2x80x99s India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowexe2x80x99s customers. Lowexe2x80x99s India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowexe2x80x99s India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, .About the TeamWe take care of Software Self-Service (SSS), Application Lifecycle Management (ALM) of Endpoint Software in both Windows and Mac OS platform, Software certification, Third Party Software Patching, governance and compliance.SQL Reporting to present information on users, hardware, software, applications and software updates.
Operating system (OS) deployment to distribute operating systems to devices in an enterprise.
Application delivery which allows administrators to deliver an application to all devices across an enterprise.
Health monitoring which shows client activities and health in the console, and can alert users if health statistics decrease past a specified level.Job Summary:Use the sample functions below to help you fill in the Job Summary box. Use these functions as starting points or create your own.Sample Manager functions to elaborate on: executing direction from leadership, delivering results that align with strategic objectives, communicating critical information to other teams, managing vendor relationships, developing processes that align to organizational goals, specific technical skills required for managing a process.An SCCM & Intune engineer maintains, configures, and supports desktop technologies using System Center Configuration Manager (SCCM) & Intune. They also distribute software, manage patches, and build and deploy software packagesSetup and Manage Deployments using System Centre Configuration Manager (SCCM) and Active Directory.Provide support and in-depth troubleshooting of any issues related to SCCM (software deployments, automated builds,,patch management)Maintain and develop existing and new build processes using task sequencing.Ensure adherence to best practices and integration processesDevelop, build, test and maintain gold images containing operating system and core applications for distribution to virtual server and virtual desktop infrastructure,Ensure monitoring of Data Centre hardware and software for performance and capacity, ensuring responsiveness and availability of services are maintained.Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT servicesTake part in service delivery processes including Incident management, Request management and Problem management.Perform 3rd party update configuration and managementWork on assigned incidents, problems, changes, and projectsEvaluate technologies, including assessing how they may be developed or deployed to enhance end user serviceBe part of and out of hours in call support rota.Develops approaches to improve, streamline and automate the health status of the environmentRoles & Responsibilities:Core Responsibilities:Support: Provide technical support to SCCM clients and troubleshoot issuesDeploy: Deploy SCCM systems and software packages to workstationsManage: Manage boundaries and collections, and monitor SCCM infrastructure healthAnalyze: Analyze business systems and evaluate system project requirementsDevelop: Develop and maintain build processes, and create gold images for distributionTest: Test and deploy hotfixes, patches, and new releases to the SCCM infrastructureDocument: Develop knowledge articles, documentation, and work instructionsResearch: Research new applications and software services to integrate into systemsYears of Experience:Minimum 2 year of experience with SCCM & Intune.Required Minimum Qualifications:List the education, certification, and work experience for an incumbent in the job. Enter the Minimum Qualifications and Preferred Qualifications as directed, and delete the areas not used.List the education, certification, work experience and skills required to minimally qualify an individual for the job.Skill Set RequiredPrimary Skills (must have)Application packaging using Microsoft Intune & SCCMSkilled in troubleshooting application installations using SCCM & IntuneAdvance Powershell & batch scripting knowledgeSCCM Infrastracture knowledgeBasic windows Server troubleshootingSCCM Agent installiation related troubleshootingBasics of SQL Query creation and SSRSSecondary Skills (desired)Basics of ReactJS & HTML/CSSLowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Lowe's