Job Summary -
- Creating multiple channel sales partners for sales of paid subscription packages via tele center, basis defined SOP\'s / SLA\'s / pricing models
- Ensuring team hiring at level of Center Manager for key locations as well as across all levels under Center Manager to ensure budgeted numbers
- Maintaining regular connects to ensure overcoming day-to-day challenges
- Due training & handholding of all stakeholders to ensure proper flow of product/process knowledge, week-on-week for all new joinee, as well as via monthly refreshers (including on new product development)
- Close tracking and monitoring on input KPIs (such as Data and Hot Leads) to help improve productivity
- Responsible for evaluating Center Manager/Channel\'s performance with key metrics (# of Meetings per Day/ Hot Lead Conversion%, Leakage% etc.) on routine basis to ensure optimized productivity as well as ensuring minimum leakage
- Timely payout after due diligence
- Alignment as well as loop-back to product and data team to help improve on enables to improve quality, productivity and over-all process efficiency
- Prepare reports (Daily, Weekly, Monthly and Quarterly etc.) for different departments or Senior management.
IIM Jobs
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.