Job Description

IndiaMART is India\'s largest online B2B marketplace, connecting buyers with sellers. Over the last 25 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, \'Bada Aasaan Hai,\' appropriately depicts our approach. With 76 million product offerings and a 6.7 million responsive supplier base, we provide ease and convenience to our 138 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike.

Headquartered in Noida, we have 3,000+ employees located across 32 offices in the country.

What the Role involves :

- Managing a 3-Tier Team of 20+ Execs, TLs, and BMs

- Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients

- Build and manage productive, professional relationships with clients

- Hire, Train, and Retain your team.

- Formulate their development plan and ensure fulfillment of their training needs - Ensure prompt resolution of client complaints

- Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions

- Daily 2-3 in-person meetings (F2F) with clients onsite

Critical Skills of a Suitable Candidate :

- Application of sales techniques

- Quick thinking and problem-solving

- Verbal communication with active listening

- Vision and foresight to create new opportunities for customer

- Team Management & Interpersonal skills

- Understanding of Client Segmentation, Data & Report Management

Qualification :

- MBA with 2-5 years of experience in sales/servicing/retention.

- Team handling of 10 + individuals is preferred.

IIM Jobs