:India Foods Business is a full-service manufacturing and marketing unit comprising over 500 employees spread across over multiple locations across India. Our strong suite of products includes the Pillsbury, Betty Crocker, Haagen-Dazs and Nature Valley brands in both direct-to-consumer and B2B channels across Retail, Food Service and Bakeries & Exports. We combine the capabilities of a global enterprise with the entrepreneurial spirit and cultural awareness you would expect of a smaller local company.JOB TITLE: Technical Support OfficerROLE AND RESPONSIBILITIES:
Technical Support Officer
xe2x96xaa Support local sales and business development initiatives
xe2x96xaa Serve as technical expert and advisor to Hotels and Restaurants (QSRs, PBCLs, CDRs FDRs)
xe2x96xaa Plan and execute innovative product applications which help the operator in converting to Pillsbury Premixes & Creams portfolio.
xe2x96xaa Coach, train and support sales staff to give the right product demonstration, provide culinary support and customize cooking process basis individual kitchen conditions
xe2x96xaa Manage all data and provide concise reports on results and status
xe2x96xaa Is responsible to handle product trouble shooting and can act as a customer interface for any technical questions/ issues
xe2x96xaa Evaluating the new products and provide feedback
xe2x96xaa Generate new Applications/product ideas which will help in increasing salesQUALIFICATIONS:Hotel Management Degree with experience in Bakery & Confectionery.
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