Job Description

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.





Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.



I. Job Summary

Under general supervision, coordinates and administers basic human resource functions.




II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.


• Answers routine benefits questions for managers and employees, and assists with problem solving. Acts as a liaison between employees and insurance carriers to resolve problems and clarify benefits.
• Ensures that all necessary forms and documentation are completed for any workers compensation claims, or short term or long term disability claims. Ensures that all parties are kept informed, and that proper follow up is conducted.
• Assists with annual benefits renewals, including the negotiations and necessary enrollment procedures.
• Conducts new employee orientations, ensuring all necessary forms and documents are completed and returned. Sets up all necessary personnel files, answers questions, and follows up as needed.
• Conducts exit interviews with employees leaving the company, providing them with pertinent and accurate information, notifying necessary health/insurance providers. Conducts, writes up, and distributes the exit interview.
• Creates, updates and maintains HR reports including dashboards, SharePoint content and other miscellaneous HR metrics.
• Handles and maintains all files, records, and reports for the Training and Career Development program. Sets up classes, tracks costs, and follows up on evaluations.
• Works with the Human Resources Team and Human Resources Manager to assist with the planning, communicating, and tracking of company-wide special events throughout the year.
• Works with the Employee Newsletter Team; organizes, plans and produces the company newsletter.
• Handles and maintains all necessary files, binders, and clerical functions of the department.
• Participates as an active member of one or more cross-functional teams.
• Assists the Human Resources Manager with the development and implementation of training programs.
• Execution of all L&D Programs. Network and propagate learning throughout the organization.
• Develops end-to-end e-learnings with various authoring tools.
• Establishes classroom trainings, one-on-one sessions, action learning & e-learning courses.
• Delivers blended solutions and training sessions to delegates, mostly at entry level of individual contributors to mid-level managers

III. Supervisory Responsibilities

This job has no supervisory duties.



IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.



A. Education and Experience

• Education: Bachelor?s Degree (accredited) in any area, or in lieu of, HS Diploma (accredited) and four (4) years of relevant experience.
• Experience: At least one (1) year of previous experience (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements

• Preferred: SHRM

C. Other Knowledge, Skills or Abilities Required

• HR, Payroll, and Accounting experience may be required.

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
• Required to exert physical effort in handling objects less than 30 pounds rarely;
• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
• Normal setting for this job is: office setting.