Job Description

:Job Title- IND Analyst I xe2x80x93 Wealth xe2x80x93 PA OperationsSolution Line- WealthPosition type- Full TimeWork Location- GurgaonWorking style- HybridCab Facility- YesShift Time xe2x80x93 12PM to 9PMPeople Manager role: NoRequired education and certifications critical for the role-Graduate Fresher (Except technical graduates)Required years of experience xe2x80x930-1 year of relevant experienceAON IS IN THE BUSINESS OF BETTER DECISIONSAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.INFORMATION ABOUT THE BUSINESSWe leverage deep actuarial, plan design and pension administration expertise and tools to design retirement plans. We help employers mitigate risk by better understanding liabilities, building plans that enhance retirement readiness and serving participants with unmatched satisfaction. Our investment team provides a spectrum of services including Investment Consulting, Delegated Investments and Alternative Investments, helping clients to optimise their potential risk-adjusted performance in a volatile market environment.GENERAL DESCRIPTION OF ROLE:Colleague will primarily be responsible for administering benefit schemes for the employees of our clients while meeting and exceeding client Service Level Agreements. The colleague is responsible for processing all steps on member activity and responding to queries from members, providers and clients and producing letters and documentation. The colleague is responsible for developing understanding of defined benefit & contribution schemes, identify opportunities for knowledge enhancement and deliver to standards of quality and timeliness.JOB RESPONSIBILITIES:The Colleague provides high quality administration support for internal and external clients by:

• Accurately processing transactions and queries by following standard procedures correctly and meeting agreed deadlines.
• Following client/member specific requirements to meet client needs.
• Applying the processes and procedures of the team in daily work.
• Achieving team and individual targets (KPIs, SLAs, quality targets).
• Reviewing and updating procedures and documentation.
• Active participation in trainings and also supporting team in smooth transition of work.
• Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues).
• Maintaining required levels of technical knowledge and behavioral standards, especially all regulatory and statutory requirements.
• Building strong relationships within team and onshore stakeholders.
• Communicating with relevant parties using the appropriate communication channel and language.
• Performing additional tasks as requested by your manager.

SKILLS/COMPETENCIES REQUIRED (List 4-8 skills required to get the job done):

• Team player, who can work to tight deadlines.
• Strong communication skills, both verbal and written.
• Strong attention to detail and commitment to provide ongoing quality.
• Good understanding of Word and Excel.
• Flexible as per the business requirement.

HOW WE SUPPORT OUR COLLEAGUESIn addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.Furthermore, all colleagues enjoy two xe2x80x9cGlobal Wellbeing Daysxe2x80x9d each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued.#LI-RG22552605

Aon