NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today\xe2\x80\x99s \xe2\x80\x98iNTTerconnected\xe2\x80\x99 world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world\xe2\x80\x99s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team? Plans, performs, and implements process improvement initiatives (such as Lean or Six Sigma).
Diagrams and evaluates existing processes.
Organizes leads and facilitates cross-functional project teams.
Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
Collects data to identify the root cause of problems.
Measures performance against process requirements.
Aligns improvement to performance shortfalls.
Provides consultation on the use of re-engineering techniques to improve process performance and product quality.
May deliver presentations and training courses including measurement, analysis, improvement, and control.
Surveys and analyzes best practices for techniques and processes.
Communicates team progress. Performs cost and benefit analyses.
Working at NTT
Incident Management Specialists are accountable for the restoration of services to a normal level of operation within agreed service level and operational level agreements by resolving or configuring normal operations considered an incident and/or event.
Key Roles and Responsibilities:
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