Inbound Voice Process

Year    CH, IN, India

Job Description

Job Title: Inbound Voice Analyst--US Process

Location: Chandigarh

Salary: Up to ?23,000/month

As a Customer Care Executive for the Inbound US Voice Process, you will handle customer inquiries and focus on sales and upselling. Your role involves answering calls, providing information about products and services, addressing concerns, and meeting sales targets.

Key Responsibilities:

Respond to customer inquiries professionally.

Upsell products and services.

Handle objections and close sales.

Document interactions in CRM.

Achieve individual and team sales targets.

Requirements:

Excellent English communication skills.

Customer service and sales experience, preferably in a call center.

Ability to multitask and solve problems.

Flexibility to work rotational shifts.

Basic computer and CRM knowledge.

Education: Bachelor's degree preferred.

call me on 9772544341 for the interview

Job Types: Full-time, Permanent, Fresher

Pay: ?13,000.00 - ?23,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement

Schedule:

• Rotational shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Required)

Language:

• English (Required)

Location:

• Chandigarh, Chandigarh (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Speak with the employer
+91 9772544341

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Job Detail

  • Job Id
    JD3522614
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    CH, IN, India
  • Education
    Not mentioned
  • Experience
    Year