Inbound Customer Service
Job Description
Responsibilities Manage incoming phone calls. Identify and assess customers\' needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution. Keep records of customer interactions, process customer accounts, and file documents. Follow communication procedures, guidelines, and policies. Desired Candidate ( Min. 12th Pass ) Excellent communication and presentation skills. Ability to multitask, prioritize, and manage time effectively. Passion for customer service. Ability to work well with a team. Must be comfortable with rotational shifts. Must be ok WORK FROM the OFFICE. Address :-Pawane Village Rd, TTC Industrial Area, MIDC Industrial Area, Turbhe, Navi Mumbai, Maharashtra Perks and Benefits Salary 15k in Hand + Other benefits Interested candidates can contact : HR-Sukhjeet(8076208851)
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Job Detail
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Job IdJD3007219
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNavi Mumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear