Job Description

: Job title: Inbound Telecaller (B2B) Location: Kolkata, India Employment Type: Full-time Key Responsibilities: -Handling Inbound Calls: Manage incoming calls from B2B clients, providing them with information about our products/services. - Customer Assistance: Assist clients with inquiries, product information, pricing, and order status. - Order Processing: Receive and process orders from B2B clients, ensuring accuracy and efficient clients. Job Title: Outbound Telecaller Job Location: Kolkata Job type: On-site, full time Job responsibilities: Customer Outreach: Initiate and manage outbound calls to prospective and current customers to introduce and promote products or services. Engagement and Relationship Building: Establish rapport with customers, understand their needs, and provide relevant information to encourage sales or collect feedback. Data Entry and Management: Accurately record customer information, call details, and feedback in the CRM system. Requirements Education: Bachelor