Job Description

:\xc2\xb7 Work directly with customers to implement the client platform by following clients methodology.\xc2\xb7 Becomes a trusted advisor to their clients during the Implementation Journey.\xc2\xb7 Monitoring and tracking implementation services\xc2\xb7 Identifying opportunities for improving customer satisfaction\xc2\xb7 Sharing improvement ideas\xc2\xb7 People and project management\xc2\xb7 Reporting and presenting data as per client requirement\xc2\xb7 Managing multiple client implementations at the same time.\xc2\xb7 Escalating delays in response from both client and internal teams to relevant stakeholders.\xc2\xb7 Working in strict adherence towards implementation goals and timelines.Experience:\xc2\xb7 5+ years\' experience in project management of projects that run into months\xc2\xb7 Experienced in implementation lifecycle of complex SaaS products.\xc2\xb7 Ability to handle ambiguous requests\xc2\xb7 Ability to communicate technical concepts to diverse audiences\xc2\xb7 Willingness and desire to learn and adopt new skills - both technical and non-technical\xc2\xb7 Be proactive and identify opportunities for improvement\xc2\xb7 Excellent and impeccable communication and persuasion skills to interact with several internal teams and clients at the same time.\xc2\xb7 Ability to understand Liveramp as a product in the Ad-Tech ecosystem.\xc2\xb7 Proficient in email communication and scheduling/ leading meetings independently.\xc2\xb7 Excellent follow-up skills.\xc2\xb7 Candidate should have ideally worked for a SaaS product company, preferably in the ad-tech space. Desirable skill.Education:\xc2\xb7 Any graduationSkills required:Softskills:\xc2\xb7 C1 level language proficiency on CEFR Scale.\xc2\xb7 Excellent presentation skills\xc2\xb7 Problem solvingAd-tech skills:\xc2\xb7 Desirable: Extensive knowledge of the advertising technology ecosystem - Campaign management/Optimization, SSP/DSP, Ad Servers and PublishersTechnical skills:\xc2\xb7 Desirable: Advanced skills in SQL, Salesforce (SFDC), Jira, Rails databaseData Analysis:\xc2\xb7 Advanced skills in MS Excel, Google Sheets and TableauClient management:\xc2\xb7 Experienced in client relationship management, Escalation managementProject management:\xc2\xb7 Excellent Knowledge in quality tools tools (Six sigma-Green belt, PMP/Prince-2), Understanding of Gantt charts, MS Projects.People management:\xc2\xb7 NAPerformance management:\xc2\xb7 NAProduct knowledge:\xc2\xb7 Preferred: Knowledge of LiveRamp systems and products (Ingestion, FBR, Segment, DM, Activations (Back end/Matching), OPI, as well as APIs, client side tags, and endpoint configuration) knowledge of LiveRamp database (RapLeaf Database/ RLDB), rails, SQL, Safe Haven, Amazon Redshift, Google Cloud PlatformWorking hours:\xc2\xb7 Mon to Fri : 6:00 AM to 3:00 PM Pacific TimeLocation:\xc2\xb7 Hyderabad

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