Job Description

Job description

About the Company: Company Overview: AE Square Im-Migration Services Pvt Ltd is a reputable immigration consultancy firm dedicated to providing exceptional immigration services to individuals and families worldwide. Our mission is to simplify the immigration process and guide our clients through every step with professionalism and expertise.

An Immigration Counselor plays a key role in providing guidance and assistance to individuals who are seeking to move or work abroad. As a fresher in this position, you would assist clients in understanding various immigration programs, visa options, and application procedures. Although this is an entry-level position, it is crucial for someone who is detail-oriented, empathetic, and capable of managing administrative tasks related to immigration services.

:

1. Client Consultation:

• Meet with potential clients to understand their immigration goals (work, TRV, permanent residency, etc.).
• Explain the different visa options and processes based on their eligibility and aspirations.
• Provide clear and accurate information about the requirements for visa applications, timelines, and fees.

2. Eligibility Assessment:

• Conduct initial screenings to determine client eligibility for various visa types (work visas, student visas, residency programs).
• Advise clients on the documentation needed for their visa application (passport, education credentials, work experience, etc.).

3. Visa Application Assistance:

• Help clients complete visa applications, ensuring all information is accurate and submitted within deadlines.
• Collect and organize necessary documents to support visa applications (letters of invitation, employment offers, etc.).
• Guide clients on how to prepare for visa interviews or assessments, if applicable.

4. Document Review & Processing:

• Review client documents for accuracy, completeness, and compliance with immigration laws.
• Keep track of the application status and follow up with clients and immigration authorities to ensure a smooth process.

5. Stay Updated on Immigration Policies:

• Regularly update your knowledge of changing immigration laws, policies, and procedures for different countries (e.g., Canada, Australia, UK, USA).
• Stay informed about updates in visa categories, processing timelines, and immigration pathways.

6. Client Relationship Management:

• Maintain positive relationships with clients by providing continuous support and addressing any concerns they have during the application process.
• Keep clients informed about the status of their application and provide updates when necessary.
• Manage and resolve client issues professionally and in a timely manner.

7. Administrative Support:

• Maintain accurate records of client interactions, applications, and communications using a CRM system or database.
• Coordinate with other departments, including legal teams or documentation teams, to facilitate the immigration process.
• Assist with any other administrative tasks required in the immigration consultancy.

Skills Required:

1. Communication Skills:

• Verbal Communication: Excellent ability to clearly explain complex immigration processes to clients in a way that is easy to understand.
• Written Communication: Strong skills in writing emails, reports, and application forms accurately and professionally.

2. Interpersonal Skills:

• Ability to build trust and rapport with clients.
• Empathy and patience when dealing with clients who may be anxious or unsure about the immigration process.

3. Problem-Solving:

• Strong analytical skills to assess client needs and provide appropriate immigration solutions.
• Ability to think critically and resolve any issues that may arise during the immigration process (missing documents, delays, etc.).

4. Attention to Detail:

• Accuracy in reviewing and completing visa applications and client documentation.
• Strong organizational skills to manage multiple client cases simultaneously.

5. Customer Service:

• Client-focused approach, ensuring a positive experience throughout the immigration process.
• Ability to remain calm under pressure and provide timely responses to client queries.

6. Research Skills:

• Capacity to stay updated on the latest immigration laws and visa changes in various countries.
• Ability to find relevant information quickly, ensuring clients receive accurate and timely guidance.

7. Computer Skills:

• Proficiency in using Microsoft Office (Word, Excel, Outlook) and any customer relationship management (CRM) software.
• Ability to navigate immigration portals and application submission platforms.

8. Time Management:

• Ability to handle multiple clients and applications, prioritizing tasks to ensure deadlines are met.

Fresher:
Min Degree/English fluency/ Bulk mailing/

Experienced:
Min 2 to 3years experience into Immigration Sales
All Immigration laws/policies knowledge required
TRV/PR/Work Visa knowledge

Salary range:
Fresher: 1.56LPA to 1.8LPA
Experienced: 2.16LPA to 3.5LPA

Job Types: Full-time, Permanent

Pay: ?13,000.00 - ?20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Compensation Package:

• Performance bonus
• Yearly bonus

Schedule:

• Day shift
• Morning shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Speak with the employer
+91 9032666452