Visa Documentation Case Manager Must oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly. Must ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents. The consultant must be able to help the client to obtain Visas and other documentation required Must have a thorough knowledge of the immigration requirements and process for study visa application Should verify the documentation to avoid documentation errors and rejections Giving professional advice on PCC application and passport renewal if its close to expiry Verification of fund requirements and other supporting documents such as bank loan approvals. Processing Visa Applications Verifying the documents and situation of the client and processing the application with ensuring quality. Communicating with the client to provide missing documents with a solution or alternative option Communicating with the licensed immigration advisor for the application processing Assisting the partner and family of the client with the family visa application Professional Communication with Clients Respond to inquiries about visa application and travel to students/parents via phone, e-mail, and in-person Advises students and families regarding visa requirements, policies, and procedures. Assist students with the process of arranging travel and finances, as may be required. Advise students in resolving their queries and other problems, that may arise in the application and visa process Problem-solving skills and escalating to the team leader or manager before the situation get worse Excellent oral and written communication skills, with command over spoken and written English as well as the local language You must maintain strong working relationships with all clients and colleagues Documentation & Recording of Data Responsible for maintaining all information/documents and updating CRM, as required Review visa application files to ensure compliance with immigration procedures Quality check and verification of documentation and application forms before submitting to the immigration or legal advisor Writing quality and professional relationship Schedule: Day shift Education: UG/PG Must have strong written and verbal communication skills in English Benefits: Great Career Opportunity & Growth Excellent pay + benefits + Incentives + salary hikes, Great work culture Salary Range: 915,000.00 - 925,000.00 (Depends on experience & positions) Job Location: Thrissur, Kerala Job Type: Full-time Job Type: Full-time Salary: 915,000.00 - 930,000.00 per month Schedule:

• Day shift

Supplemental pay types:

• Quarterly bonus

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