Job Description

Job Title: Waiter

Location: Madurai

Experience: Fresher or 1+ Yrs

Qualification: Higher sec / Diploma in Hotel Mgt / Any Degree

Salary: 13,000/- + Food & Accommodation

Gender: Male & Female

JOB DESCRIPTION

• Greet guests and presents them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Suggest food and beverages to the guest and also try to upsell.
• Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system.
• Obtaining revenues, issuing receipts, accepting payments, returning the change.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff as needed
• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.

Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation.

• Communicate to the guest and provide assistance with their queries.
• Co - ordinate with the busperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
• Server food and beverage to the guest as per the course of order.
• Observes guests and ensure their satisfaction with the food and service.
• Promptly respond to guest with any additional request.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering
• desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the Unit.
• Must have some familiarity with basic cooking skills.
• Assist buspersons with stocking and maintain the restaurant par stock levels and side station.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
• Print closing report and drop the cash with the front office / accounts department.
• Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
• Close the shift on the POS terminal.

Job Type: Full-time

Pay: From ?13,500.00 per month

Benefits:

• Food provided
• Provident Fund

Schedule:

• Rotational shift

Ability to commute/relocate:

• K K nagar, Madurai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Food & Beverage Servers: 1 year (Preferred)