Introduction
System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. Sound pretty important? Absolutely! You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product performance or impair the client\'s IT operation.

Your Role and Responsibilities
As a IBM Logo Servers , you are expected to work on all type of pSeries and Power 4, 5, 5+, P6, P7, P8 and P9 Series Server or any RISC based Servers You will need to visit the domestic client\'s offices / data centres on a daily basis or on an as-needed basis as part of this role.

Responsibilities:

• Will be part of Escalation team and will be responsible for managing country wide customer escalation.
• Maintaining all type of pSeries and Power 4, 5, 5+, P6, P7, P8 and P9 Series Server or any RISC based Servers
• Basic Power Server hardware troubleshooting knowledge or any RISC Server hardware troubleshooting knowledge,
• Configuration of LPAR/Partitioning through HMC & HMC Backup ,Upgrading FSP and HMC Version.
• Knowledge on installation, configuration, troubleshooting on AIX (V4.x, 5.x, 6.1, 7.x), PowerVM, PowerHA(5.x, 6.x, 7.x), Linux(Redhat, SUSE) any other flavour of Unix.

Required Technical and Professional Expertise

• IBM Logo Servers Engineer with 3 - 5 years\xe2\x80\x99 experience
• Install, configure, and maintain IBM server hardware and related components.
• Ensure proper integration of servers into the existing network infrastructure
• Monitor server performance and proactively identify and address issues.
• Optimize server configurations for optimal performance and resource utilization
• Implement and maintain security measures to safeguard IBM servers and associated data.
• Regularly update and patch server systems to address vulnerabilities.
• Respond to server-related incidents and troubleshoot hardware and software problems.
• Collaborate with other IT professionals to resolve complex technical issues.
• Collaborate with other IT teams, such as network administrators, database administrators, and security specialists, to ensure seamless operation of the overall IT infrastructure.
• Flexible to work in 24x7 Shifts.

Preferred Technical and Professional Expertise

• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications

About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world\xe2\x80\x99s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you\xe2\x80\x99ll be able to learn and develop yourself and your career, you\xe2\x80\x99ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer?
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Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.