Job Description

Hi,Role: IBM CLM application consultantLocation : Mumbai, Hyderabad,Bengaluru,Chennai,PuneYears of Expereince : 6+ YearsDescription:

• Willing to work in shifts and sometimes during weekends while upgrading software.
• Experience with configuration, installation, customization and support of Rational Team Concert (RTC), Rational Quality manager (RQM)
• Experience with configuration, installation, customization and support of Rational Doors Next Generations (RDNG) and Classic DOORS v9
• Experience with configuring and management of Websphere and SQL Server
• Develop customizations for RTC,RQM,DnG, CLM etc with Java rest APIs
• Handle queries, issues and tickets from Customer care center and satisfactorily resolve them within the pre-decided time frames based on ticket priority

• Assist in developing and maintain a knowledge base.
• Handle issues, troubleshooting etc. via Ticketing system - preferable Service Now
• Lead new software evaluations and/or upgrade the existing software in collaboration with Global teams
• Support Rational Team Concert (RTC), Rational Quality manager (RQM) and adaptors
• Support Rational Doors Next Generations (RDNG) and Classic DOORS.
• Lead/Manage/Participate in projects involving upgrade and deployment of latest versions of CLM and ELM
• Monitor health of the servers related to IBM Suite /CLM /ELM and should be able to take actions for smooth working of servers.
• Customize IBM RTC, RQM , DnG and other suite of tools for productivity enhancements using Rest-APIs.
• Ability to work with DXL scripts requirements management (Doors)
• Identify productivity improvements in business processes and recommend ECS integration and productivity tools.
• Expert in working on Linux and windows systems. Working and installing license managers in Linux or windows and maintaining applications running on Linux or windows

Linux/Unix scriptingWin scripting/writing batch filesGeneral NT administrationMS-Office tools , working with excel formula, graphs , MS project etc.5+ years IBM Rational support experience3+ years of customizing IBM RTC,RQM and suite of tools2+ ELM Deployment and upgradeEducation -Engineering Degree Computer Science/Electronics/E&E

Ciel HR