Job Description

Summary


Main Duties



Customer Service


• Provides a courteous and professional service at all times.
• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.
• Maintains positive guest and colleague interactions with good working relationships.





Operational


• Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Works in a supportive and flexible manner with other departments, in a spirit of "We work through Teams".
• Carries out and completes all maintenance works/requests according to the established schedule and ensures high quality of finishing work. Pays particular attention to guest related jobs.
• Operates assigned machines/ equipment or "Primary Plant" as to provide continuous and consistent utilities required for operations.
• Handles the verification, storage and utilisation of all fuel deliveries to the premises as per the established policy and procedures.
• Inspects, rectifies, maintains and services all buggies maintaining high standards of safety as per policy and procedures.
• Maintains all auto vehicles, keeps record of all schedules of servicing and coordinates the execution.
• Avoids unsightly hazards and complies with all local regulations and codes.
• Properly handles and maintains all power tools.
• Submits request to the Team Leader - Engineering for the purchases of parts and consumables.
• Ensures cleanliness of all work areas and protects the surroundings when executing duties.
• Ensures effective energy conservation measures in areas of operations
• Ensures fire, life and safety systems are operational.
• Performs emergency procedures relating to fire, life and safety; e.g., such as attending to fire alarms, lift rescue.
• Ensures timely completion of work orders and preventive maintenance tasks.
• Reports any abnormal conditions noticed at any time in line with safety related equipment or installation to Team Leader - Engineering.
• Assists other Technicians when requested by Superiors.
Qualifications


Minimum 2 years of relevant experience