Job Description

:About HSOHSO Success and AmbitionHSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specializing in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021, our reputation in the Dynamics Market is higher than ever.Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer\'s business needs enable us to provide a 100% reference-able solution, supported by award-winning 24-hour support. Our recruitment moto has always been - \'We don\'t want good people to just join us, we want them to stay with us\'. Ensuring our employees are challenged, supported, and engaged in our wider family is key to our continued success - we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. From online chess tournaments to coffee mornings, to Netflix and book clubs, virtual singing classes, online yoga - the list is endless!Responsibilities:

• Client Management:

• Act as the primary point of contact for clients, ensuring clear communication, managing expectations, and resolving issues promptly.
• Develop and maintain strong client relationships through regular communication and meetings.
• Coordination with Technical & Solution Teams:

• Facilitate collaboration between technical teams, solution architects, and other stakeholders to ensure project goals are met.
• Coordinate resources, timelines, and deliverables to align with project objectives.
• Project Planning:

• Develop comprehensive project plans, including schedules, milestones, and resource allocation.
• Monitor project progress and adjust plans as necessary to meet changing needs or requirements.
• Billing & Contracts Handling:

• Manage project budgets and financials, ensuring accurate billing and adherence to contractual agreements.
• Collaborate with finance and legal teams to review and negotiate contracts, as needed.
• Timesheets & Dashboard Creations:

• Implement and maintain timesheet tracking systems to capture project hours and expenses accurately.
• Design and maintain project dashboards and reports to provide stakeholders with real-time updates on project status and performance metrics.
• Process Improvement:

• Identify areas for process improvement within the PMO and project management practices.
• Implement best practices and standard operating procedures to enhance efficiency and effectiveness.
• Risk Management:

• Proactively identify project risks and issues, develop mitigation strategies, and escalate as necessary.
• Ensure compliance with regulatory requirements and organizational policies.

Requirements:Requirements:

• Bachelor\'s degree in business administration, Project Management, or a related field.
• Minimum of 5 years of experience in project management or PMO roles, preferably in a technical or IT environment.
• Proven track record of successful client management and stakeholder engagement.
• Strong understanding of project planning methodologies and tools.
• Experience with billing systems, contract management, and financial oversight.
• Proficiency in creating and maintaining project dashboards and reports.
• Excellent communication, interpersonal, and leadership skills.
• PMP certification or equivalent preferred.
• Ability to thrive in a fast-paced and dynamic work environment.

Benefits:Health Insurance
Food Coupons
Gym and Telephone/Internet bill Reimbursement
Leave Travel Allowance (can be claimed only twice in a block of FOUR calendar years)
PF
NPS (Optional)
Great Work Culture

HSO